![Nichelle Bailey](https://jobicy.com/react/themes/app/images/avatar.jpg)
Nichelle Bailey

# Customer Service Specialist

Actively looking · Member since 5 Sep 2023 [Message](https://jobicy.com/dashboard-page.md)

ShareLocationUnited StatesDesired salaryUnspecifiedWork preferenceFull TimeExperience levelNot set
* [Overview](#overview)
* [Portfolio 0](#portfolio)
* [Services 0](#services)

## About

Professional summaryHighly motivated and experienced customer support professional with a proven track record of resolving customer issues and achieving exceptional customer satisfaction ratings. Proficient in using Genesys Cloud, Salesforce, and Microsoft Office Suite to deliver excellent customer service and support.

## Skills

19 capabilities[Compliance](https://jobicy.com/talent/compliance.md)[Conflict Resolution](https://jobicy.com/talent/conflict-resolution.md)[Creative Thinking](https://jobicy.com/talent/creative-thinking.md)[Critical Thinking](https://jobicy.com/talent/critical-thinking.md)[CRM Management](https://jobicy.com/talent/crm-management.md)[Empathy](https://jobicy.com/talent/empathy.md)[English Language](https://jobicy.com/talent/english-language.md)[Fast Learner](https://jobicy.com/talent/fast-learner.md)[Google Apps](https://jobicy.com/talent/google-apps.md)[Instagram](https://jobicy.com/talent/instagram.md)[Knowledge Management](https://jobicy.com/talent/knowledge-management.md)[MacOS](https://jobicy.com/talent/macos.md)[Microsoft Teams](https://jobicy.com/talent/microsoft-teams.md)[Quality Assurance](https://jobicy.com/talent/quality-assurance.md)[Salesforce](https://jobicy.com/talent/salesforce.md)[SAP](https://jobicy.com/talent/sap.md)[Windows OS](https://jobicy.com/talent/windows-os.md)[Zendesk](https://jobicy.com/talent/zendesk.md)[Zoom](https://jobicy.com/talent/zoom.md)

## Experience

Career history

### Chat Customer Service Representative · Signet Jewelers

11/2020

## Education

Learning history

### Purcell Marian

2009/2013High school Diploma

### University of Cincinnati

2013/20142 year program

This professional hasn’t added portfolio projects yet.

This professional hasn’t listed any services yet.