![Javae Valentine](https://jobicy.com/react/themes/app/images/avatar.jpg)
Javae Valentine

# Customer Service Specialist

Actively looking · Member since 5 Sep 2023 [Message](https://jobicy.com/dashboard-page.md)

ShareLocationUnited StatesDesired salaryUnspecifiedWork preferenceFull TimeExperience levelNot set
* [Overview](#overview)
* [Portfolio 0](#portfolio)
* [Services 0](#services)

## About

Professional summaryI am an experienced professional in the customer service/support field. I have experience in administrative services and using multiple operations to complete task. I have extensive experience in sales and meeting sales quotas. I have often been a top performer at various companies.

## Skills

9 capabilities[Appointment Setting](https://jobicy.com/talent/appointment-setting.md)[Client Relationship Management](https://jobicy.com/talent/client-relationship-management.md)[Communication Skills](https://jobicy.com/talent/communication-skills.md)[Employee Engagement](https://jobicy.com/talent/employee-engagement.md)[Employee Relations](https://jobicy.com/talent/employee-relations.md)[Interpersonal Skills](https://jobicy.com/talent/interpersonal-skills.md)[Problem Solving](https://jobicy.com/talent/problem-solving.md)[Sales](https://jobicy.com/talent/sales.md)[Team Management](https://jobicy.com/talent/team-management.md)

## Experience

Career history

### Remote Dispatch · Mercy Logistics

2022/2023Close out daily accounts with transportation brokers to ensure timely payment. Reconcile monthly payments and communicate with brokers to resolve payment discrepancies. Provide ETA updates as needed.
Determine daily schedule for drivers based trips needed from transportation brokers.

### Parent Advocate · Charlotte Mecklenburg Schools

2021/2022Acted as a liaison between the school and the parents to provide support and social services.

### Server · NAPA at Kingsley

2023Providing great customer service to all guest and provide an 5-star experience for everyone.

### Account Specialist · Enterprise Holdings

2021/2022Fleet management and monitoring maintenance for a fleet of 100 vehicles. Managed relationships and negotiated contracts with accounts to ensure customer satisfaction while maximizing branch profits. Reviewed account activity to assess financial status and evaluate discrepancies.

## Education

Learning history

### University of California Santa Barbara

2012/2016Bachelors of Arts

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