![Victoria Ruiz](https://jobicy.com/react/themes/app/images/avatar.jpg)
Victoria Ruiz

# Adminsitrative Assistant

Actively looking · Member since 5 Sep 2023 [Message](https://jobicy.com/dashboard-page.md)

ShareLocationUnited StatesDesired salaryUnspecifiedWork preferenceFull TimeExperience levelNot set
* [Overview](#overview)
* [Portfolio 0](#portfolio)
* [Services 0](#services)

## About

Professional summaryDynamic and results-oriented professional with experience in Human Resources, Administration, and Operations. Highly organized with a keen eye for detail. Proven track record of providing excellent customer service and ensuring smooth, ecient operations. Skilled in managing complex projects, developing relationships, and streamlining processes.

## Skills

2 capabilities[Event Planning](https://jobicy.com/talent/event-planning.md)[Scheduling](https://jobicy.com/talent/scheduling.md)

## Experience

Career history

### People Operations Coordinator · Inari Agriculture, Inc.

2023 – PresentImplemented a new onboarding process with customized checklists for each position, resulting in a 75% improvement in onboarding time and ensuring a successful transition for newly-hired employees.
• Managed employee benets program, reducing costs by 25% while achieving full compliance with all applicable laws and regulations.
• Developed and maintained a comprehensive employee database, enabling full visibility and oversight of the entire company's workforce.

### HR Analyst · Norfolk & Dedham Group

2022 – 2023dminister health and welfare plans, including enrollments, changes, and terminations.
• Draft and distribute HR communications on behalf of HR team and CHRO.
• Process and document various payroll-related items including, status changes, reimbursements, pay changes, etc. • Coordinate onboarding and oboarding processes.
• Support day-to-day HR operations through data analysis and reporting. • Manage HRIS content, communications, and posts.

### Medical O · Brockton Pediatric Dentistry

2014 – 2022creened over 50 phone calls daily, taking messages and routing calls when necessary.
• Provided friendly and accurate customer service in answering patient questions and responding to inquiries.
• Assisted in drafting and editing memos, reports, and insurance proposals.
• Facilitated the overhauling of all active job descriptions and updating employees on any notable changes. • Helped patients in scheduling appointments, including follow up and reminder phone calls.
• Identied and developed improved communication procedures, both internal and external.
• Improved database management and utilization by organizing and updating mailing list of 800+ patients.

## Education

Learning history

### Johnson & Wales University

205 – 2019Bachelor of Science

3.71 /Magna Cum Laude

### Johnson & Wales University

2019 – 2020Master of Business Administration

3.80/4.0

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