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* [Overview](#overview)
* [Portfolio](#portfolio)
* [Services](#services)

## About Me

Motivated Software Engineer with a strong background in web development and a passion for understanding complex concepts and translating them into easily understandable language. Committed to delivering exceptional communication and contributing to impactful projects.

## Skills

### [Python](https://jobicy.com/talent/python.md)[JavaScript](https://jobicy.com/talent/javascript.md)[HTML CSS](https://jobicy.com/talent/html-css.md)[MERN Stack](https://jobicy.com/talent/mern-stack.md)

## Experience

Hair Stylist @ Drybar  09/2017 - 01/2023 Increased salon revenue by 20% in 6 months through innovative techniques and effective customer service
Curated hairstyles for an average of 30 clients per week in a fast-paced salon
Consistently achieved high client satisfaction ratings, resulting in a 20% increase in repeat customers and positive word-of-mouth referrals

Administrative Assistant @ Fitch Ratings  10/2015 - 05/2016 Supported the IT team by offering comprehensive administrative assistance, including user backups and setups
Managed executive calendars, increasing productivity by 30% and reducing downtime by 15%
Deployed and installed 120 new computers and software for Windows upgrades and supporting new hires within the IT team
Managed a technology hub to ensure efficient equipment provision for the IT team

Billing Representative @ NRI  04/2015 - 10/2015 Managed billing processes for printer and ink rentals, ensuring accurate and timely invoicing for customers
Collaborated closely with cross-functional teams to ensure accurate and timely billing, enhancing customer satisfaction and improving cash flow for the company

Copy Editor @ Jobson Healthcare Insurance  01/2011 - 04/2015 Established and maintained relationships with 50 companies to ensure accurate data for publishing
Utilized Access and Excel to refine and design the monthly and quarterly publications
Increased website traffic by 600% in 6 months through creative copywriting

## Education

General Assembly  02/2023 - 05/2023  Software Engineer Fellowship

University af Buffalo  10/2021 - 02/2022  Google IT Support Certification

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