![Cheynise Miller](https://jobicy.com/react/themes/app/images/avatar.jpg)
Cheynise Miller

# Customer Support

Actively looking · Member since 6 Sep 2023 [Message](https://jobicy.com/dashboard-page.md)

ShareLocationUnited StatesDesired salaryfrom 21 USD/hourlyWork preferenceFull TimeExperience levelNot set
* [Overview](#overview)
* [Portfolio 0](#portfolio)
* [Services 0](#services)

## About

Professional summaryI have an abundance of quality customer service. I have a very strong and willful work ethic and optimistic morals and values. I am a goal driven hard worker and can contribute a reliable commitment to the work force.

## Skills

18 capabilities[Administrative Assistant](https://jobicy.com/talent/administrative-assistant.md)[Client Relationship Management](https://jobicy.com/talent/client-relationship-management.md)[Communication Skills](https://jobicy.com/talent/communication-skills.md)[Customer Care](https://jobicy.com/talent/customer-care.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Customer Success](https://jobicy.com/talent/customer-success.md)[Customer Support](https://jobicy.com/talent/customer-support.md)[Data Entry](https://jobicy.com/talent/data-entry.md)[Detail Oriented](https://jobicy.com/talent/detail-oriented.md)[English Language](https://jobicy.com/talent/english-language.md)[Fast Learner](https://jobicy.com/talent/fast-learner.md)[Health Insurance](https://jobicy.com/talent/health-insurance.md)[Microsoft Excel](https://jobicy.com/talent/microsoft-excel.md)[Microsoft Office](https://jobicy.com/talent/microsoft-office.md)[Microsoft PowerPoint](https://jobicy.com/talent/microsoft-powerpoint.md)[Microsoft Teams](https://jobicy.com/talent/microsoft-teams.md)[Microsoft Word](https://jobicy.com/talent/microsoft-word.md)[Phone Support](https://jobicy.com/talent/phone-support.md)

## Experience

Career history

### Provider Customer Representative · Meridian Health Plan

10/2015 – 06/2018● Verified all pertinent information related to participating healthcare providers.
● Provided and assisted with healthcare claims, billing, chat assistance and medical authorization.
● Established and maintained relationships with assigned healthcare providers through office visits, telephone calls, prompt resolution of issues, and excellent customer service

### Data Entry Specialist · Trinity Health

06/2018 – 11/2021● Encode data directly from consumers or clients
● Receive and process invoices for payment and update
invoice details accordingly
● Entering data accurately into appropriate fields in various
software programs
● Identify and correct errors in data entry
● Retrieve data from databases and files when requested
● Create multiple data backups to ensure that all information
is properly preserved
● Manage and organize notes and documents
● Prepare relevant reports as needed

### Administrate Assistant · United Health Group

11/2021 – Present● Answer and direct phone calls
● Organize and schedule appointments
● Liaise with executive and senior administrative assistants
to handle requests and queries from senior managers
● Write and distribute email, correspondence memos, letters,
faxes and forms
● Assist in the preparation of regularly scheduled reports
● Update and maintain office policies and procedures

## Education

Learning history

### Henry Ford College

09/2017 – 05/2021Associates Degree

### Western Governor University

10/2034 – 05/2025Bachelors Degree

Bachelors Degree Cybersecurity

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