Jessica Minassian # Senior Product Manager Location United StatesDesired Salary UnspecifiedWork preference Full TimeRelocation NoLinks Status Actively looking Field / Industry Product & Operations * ShareSkill Assessments:This user has not passed any tests yet Languages: English - Report [Overview](#overview) * [Portfolio](#portfolio) ## About Me Senior Product Manager with 6 years of total product experience and 4+ years of payment experience. Collaborate and own all touch points with broader Growth Marketing and Sales organizations to drive revenue. Direct end-to-end ownership of data analysis, market research, technical design direction, road mapping, sprint planning into release and training. ## Skills ### [Salesforce](https://jobicy.com/talent/salesforce.md)[Jira](https://jobicy.com/talent/jira.md)[User Research](https://jobicy.com/talent/user-research.md)[User Flows](https://jobicy.com/talent/user-flows.md) ## Experience Senior Product Manager, Commerce Technology @ WeWork 2021 - Present • Increased Broker retention as a strategic initiative to expand the Enterprise segment from 30% to 50% globally within the first year, accountable for 90% of the company’s $4B annual revenue • Reduced Time-To-Pay for Broker referrals from 60 days to 5 days via a new payment processing system, resulting in a 50% increase in broker retention and 70% reduction of manual work and team size • Partnered with Sales and Growth Marketing to launch new WeWork products (WeWork Workplace) and scaled them to ~$100M ARR within the first year • Launched WeWork native app’s first Push Notification Marketing segment with a stable 79% booking conversion and an increase of ~$5M+ ARR from bookings and upgrades • Designed and Launched ‘Book a Tour’ on the referral web platform, contributing to a 48% increase in conversions Product Manager, Sales Tools @ WeWork 2019 - 2020 • Product Manager for the Member Referrals Program and Sales Department, stakeholders in multiple business functions • Launched and scaled an internally built payment processing platform to transact $2B in total contract value • Optimized Sales Operations Expense by 20%, continuously monitor data to eliminate system and operations inefficiencies resulting in faster time-to- pay for Real Estate Brokers Product Associate, Growth Partnerships @ WeWork 2019 • Standardized Global Operations, defined user stories and drove execution in collaboration with Design, Engineering and QA • Post-launch tracking and support for WeWork Referrals program focusing on Broker Payment trends and Customer Success Product Associate @ Morgan Stanley 2017 - 2019 • Owned annual roadmap of Compliance systems, defined business requirements and collaborated with Engineering to achieve quarterly goals • Owned delivery strategy for future enhancement cycles. Presented proposals to Senior Management and Information Technology teams to align on estimate and implementation ## Education Northeastern University 2015 International Affairs and Economics Portfolio not available.