![Rachel Whitehouse](https://jobicy.com/react/themes/app/images/avatar.jpg) Rachel Whitehouse # Customer Service Actively looking · Member since 7 Sep 2023 [Message](https://jobicy.com/dashboard-page.md) ShareLocationUnited StatesDesired salaryfrom 20 USD/hourlyWork preferenceFull TimeExperience levelNot set * [Overview](#overview) * [Portfolio 0](#portfolio) * [Services 0](#services) ## About Professional summaryI am passionate about helping others and am looking for a career in customer service to utilize my communication, empathetic, and organizational skills. I have experience completing projects at a financial planning firm, aiding in mental health recovery as a caseworker, and assisting in residence life customer service while completing my undergraduate degree. ## Skills 11 capabilities[Active Listening](https://jobicy.com/talent/active-listening.md)[Canva](https://jobicy.com/talent/canva.md)[Communication Skills](https://jobicy.com/talent/communication-skills.md)[Community Building](https://jobicy.com/talent/community-building.md)[Conflict Resolution](https://jobicy.com/talent/conflict-resolution.md)[Customer Care](https://jobicy.com/talent/customer-care.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Detail Oriented](https://jobicy.com/talent/detail-oriented.md)[Empathy](https://jobicy.com/talent/empathy.md)[Fast Learner](https://jobicy.com/talent/fast-learner.md)[Recruiting](https://jobicy.com/talent/recruiting.md) ## Experience Career history ### Project Consultant · Fries Financial Services May 2023 – CurrentReviewed and organized outdated financial documents for proper archiving, implemented tracking systems to monitor progress of file review process ### ACT Team Recovery Faciliator · MHMR Authority of Brazos Valley September 2021 – Feburary 2023Provided psychosocial rehabilitation to a caseload of 9-15 adult clients seeing them twice weekly, provided crisis intervention as needed during the workday and during 2-3 monthly on call shifts, connected clients with community resources, assisted in goal making and implementing while documenting recovery progress, used trauma informed care and motivational interviewing with clients ### Front Desk Worker · Truman State University Residence Life September 2019 – May 2021Provided excellent customer service to current and prospective students via phone and email, communicated effectively with full time staff, assisted with Residence Life projects as needed ## Education Learning history ### Truman State University May 2021BA Bachelor of Arts in Interdisciplinary Studies This professional hasn’t added portfolio projects yet. This professional hasn’t listed any services yet.