![Torrey Lamar](https://jobicy.com/react/themes/app/images/avatar.jpg)
Torrey Lamar

# Sr. Operations Supervisor

Actively looking · Member since 8 Sep 2023 [Message](https://jobicy.com/dashboard-page.md)

ShareLocationUnited StatesDesired salaryUnspecifiedWork preferenceFull TimeExperience levelNot set
* [Overview](#overview)
* [Portfolio 0](#portfolio)
* [Services 0](#services)

## About

Professional summaryAn extraordinary senior operations supervisor who goes above and beyond to ensure exceptional customer experiences. I lead a team of customer service representatives, truck drivers and team members while providing guidance, support, and training to ensure high-quality service. I have a deep understanding of customer needs and expectations, and use this knowledge to develop strategies and processes that improve customer satisfaction and loyalty. I actively listen to customer feedback, troubleshoot problems, and communicate effectively with both customers and team members. I have a passion for customer service and dedication to excellence, as I consistently strive to exceed expectations and ensure customer delight.

## Skills

24 capabilities[Administration](https://jobicy.com/talent/administration.md)[Analysis](https://jobicy.com/talent/analysis.md)[Budget Management](https://jobicy.com/talent/budget-management.md)[Budgeting](https://jobicy.com/talent/budgeting.md)[Client Relationship Management](https://jobicy.com/talent/client-relationship-management.md)[Communication Skills](https://jobicy.com/talent/communication-skills.md)[Conflict Resolution](https://jobicy.com/talent/conflict-resolution.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Customer Support](https://jobicy.com/talent/customer-support.md)[Data Analytics](https://jobicy.com/talent/data-analytics.md)[Data Entry](https://jobicy.com/talent/data-entry.md)[Detail Oriented](https://jobicy.com/talent/detail-oriented.md)[Employee Engagement](https://jobicy.com/talent/employee-engagement.md)[Google Suite](https://jobicy.com/talent/google-suite.md)[Leadership](https://jobicy.com/talent/leadership.md)[Microsoft Office](https://jobicy.com/talent/microsoft-office.md)[Operations Management](https://jobicy.com/talent/operations-management.md)[Organizational Skills](https://jobicy.com/talent/organizational-skills.md)[Process Improvement](https://jobicy.com/talent/process-improvement.md)[Reporting](https://jobicy.com/talent/reporting.md)[Self motivated](https://jobicy.com/talent/self-motivated.md)[Supply Chain Management](https://jobicy.com/talent/supply-chain-management.md)[Team Building](https://jobicy.com/talent/team-building.md)[Team Management](https://jobicy.com/talent/team-management.md)

## Experience

Career history

### Sr. Operations Supervisor · Penske

09/2023 – Present

## Education

Learning history

### Northwest Mississippi Community College

2011/2013Business Administration

### South Panola High School

2011HS Diploma

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