![Kelsey Kuches](https://jobicy.com/react/themes/app/images/avatar.jpg)
Kelsey Kuches

# Account Manager

Actively looking · Member since 8 Sep 2023 [Message](https://jobicy.com/dashboard-page.md)

ShareLocationUnited StatesDesired salaryfrom 22 USD/hourlyWork preferenceFull TimeExperience levelNot set
* [Overview](#overview)
* [Portfolio 0](#portfolio)
* [Services 0](#services)

## About

Professional summaryA  driven business professional with 9+ years of experience in customer service, guest relations, managing accounts, and facilitating communications between clients to Chief Executive Officer.

## Skills

11 capabilities[Adobe](https://jobicy.com/talent/adobe.md)[Asana](https://jobicy.com/talent/asana.md)[Billing](https://jobicy.com/talent/billing.md)[Canva](https://jobicy.com/talent/canva.md)[Google](https://jobicy.com/talent/google.md)[Google Docs](https://jobicy.com/talent/google-docs.md)[Google Sheets](https://jobicy.com/talent/google-sheets.md)[Microsoft Excel](https://jobicy.com/talent/microsoft-excel.md)[Microsoft Office](https://jobicy.com/talent/microsoft-office.md)[Skype](https://jobicy.com/talent/skype.md)[Zapier](https://jobicy.com/talent/zapier.md)

## Experience

Career history

### Account Manager · Credit Builder Card

2019 – PresentProvide Credit Builder Card members with a trusting experience while advising
knowledge of their accounts.
• Create affiliates websites
• Complete any related duties and special projects as requested by Chief Executive
Officer
• Assist clients by handling guest feedback, providing direction, and giving suggestions
• Track affiliate's applications, sign-ups, referrals, who has been contacted, who needs
payment updates
• Automate processing and reports with Zapier
• Analyze transactions, transaction history

### Teller · CFE Credit Union

2018 – 2019Give CFE Credit Union members a trusting experience while providing knowledge of
their accounts.
• Handled transactions and managed cash flow such as dispensing money, cashing
checks and paying off loans
• Adhered to strict safe deposit box operations and regulations
• Process 25+ customer transcations per hour with extreme attention to detail
• Respond to customer account inquiries totalling 100+ weekly accounts.

### Server · Tom's Pizza

2017 – 2018Provide immaculate service, greet customers, run food, and complete payment transactions

### Server · Tijuana Flats

2016 – 2017Ensure quality customer experience by pleasantly greeting customers, running food to tables and completing their payment transactions

### Customer Service · Publix

2013 – 2016Cross-trained in rolls including Customer Service
• Greeted guests upon arrival while handling all cash and credit transactions
• Stayed up to date with company’s payment, return, exchanges and coupon policies
• Resolved customer conflicts in a timely manner

## Education

Learning history

### Seminole State College

2017Associate Arts

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