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* [Overview](#overview)
* [Portfolio](#portfolio)
* [Services](#services)

## About Me

Detailed oriented IT Help Desk Technician and US Air Force Veteran of 7 years. Presently hold an Active Secret Clearance. Gained experience in Security while in the military but always held a passion for the IT industry. Recently completed the Computer User Support Specialist program at ACI Learning to prepare for an entry level position. Currently working toward ITIL, A+, Net+, and Sec+ certifications.

## Skills

### [Troubleshooting](https://jobicy.com/talent/troubleshooting.md)[Microsoft Teams](https://jobicy.com/talent/microsoft-teams.md)[Conflict Resolution](https://jobicy.com/talent/conflict-resolution.md)[Active Directory](https://jobicy.com/talent/active-directory.md)

## Experience

Help Desk Technician @ Lintech International  July 2023/Present

## Education

ACI Learning  2023/july 2023  Pending ITIL, A+, Net+, and Sec+ Certifications

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