Grant Durham

# Retention Specialist

Location United StatesDesired Salary UnspecifiedWork preference Full TimeLinksNot setStatus   Actively looking Field / Industry Finance & Accounting

* SharePreferences:Relocation: NoNotice Period: ImmediateSkill Assessments:This user has not passed any tests yet

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[Overview](#overview)

## About Me

15 years of customer service and management with an aptitude for problem solving and deescalations. I have a passion for processes and equality that help tremendously when building rapport with my team members.

## Skills

### [Communication Skills](https://jobicy.com/talent/communication-skills.md)[Problem Solving](https://jobicy.com/talent/problem-solving.md)[Analytical Skills](https://jobicy.com/talent/analytical-skills.md)[Account Management](https://jobicy.com/talent/account-management.md)[Process Improvement](https://jobicy.com/talent/process-improvement.md)[Team Leadership](https://jobicy.com/talent/team-leadership.md)[Team Management](https://jobicy.com/talent/team-management.md)[Client Relationship Management](https://jobicy.com/talent/client-relationship-management.md)[Flexibility](https://jobicy.com/talent/flexibility.md)[Critical Thinking](https://jobicy.com/talent/critical-thinking.md)[Team Building](https://jobicy.com/talent/team-building.md)[Empathy](https://jobicy.com/talent/empathy.md)[Payments](https://jobicy.com/talent/payments.md)[Operations Management](https://jobicy.com/talent/operations-management.md)[Operations](https://jobicy.com/talent/operations.md)[Conflict Resolution](https://jobicy.com/talent/conflict-resolution.md)[Strategy Development](https://jobicy.com/talent/strategy-development.md)[Google Apps](https://jobicy.com/talent/google-apps.md)[Management](https://jobicy.com/talent/management.md)

## Education

Indiana University Southeast  08/08 - 12/17  Spanish, International Studies, Communications

2 bachelors degrees with a minor in Communication

## Experience

Catering Manager @ Centerplate  08/12 - 05/20 Unemployed due to Covid

Suite Supervisor @ Levy Restaurants  04/08 - 07/17      Retention Specialist @ Global Payments  05/21 - Current