Skill Assessments This user has not passed any tests yet Languages English - People also viewed * [![Emilia Jasnoch](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_72279_1784905056.jpg) Emilia Jasnoch Senior Product Designer](https://jobicy.com/u/id72279.md) * [![Danilo Moncayo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_72141_1784838544.jpg) Danilo Moncayo Architect Urban Planner](https://jobicy.com/u/id72141.md) * [![Cristian Borlenghi](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_71964_1784768261.jpg) Cristian Borlenghi 3D Environment Artist & Content Creator](https://jobicy.com/u/id71964.md) * [![Mateo Gondar](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_71958_1784767157.jpg) Mateo Gondar Audiovisual Designer | Photographer & Filmmaker | Video Producer & Editor](https://jobicy.com/u/id71958.md) * [![Alaa agha](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_71945_1784758188.jpg) Alaa agha Senior UI/UX and Product Designer](https://jobicy.com/u/id71945.md) * [![Yobeymar Peña](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_71923_1784747849.jpg) Yobeymar Peña Graphic Designer](https://jobicy.com/u/id71923.md) * [![Julio Cesar Torres](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_71898_1784740186.jpg) Julio Cesar Torres Senior Graphic Designer](https://jobicy.com/u/id71898.md) * [![Martin Jonathan Reyes Hernández](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_71600_1784626440.jpg) Martin Jonathan Reyes Hernández Graphic Design Degree](https://jobicy.com/u/id71600.md) [All talent ↗](https://jobicy.com/talent.md) * [Overview](#overview) * [Portfolio](#portfolio) * [Services](#services) ## About Me I offer great communication and customer service skills. I'm reliable and dedicated when working alone or as part of team. I am hardworking and am always ready for challenging assignments. Very reliable in completing quality work and exceeding expectations. I'm a motivated individual with a willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, and has social media knowledge. I'm dependable and I pay close attention to detail and I have a proactive mindset. I'm known to seek out opportunities to improve processes. Very hardworking and excels at multitasking in fast-paced environments. I'm a highly-motivated employee/ upcoming freelancer with the desire to take on new challenges. I have always had a strong work ethic, adaptability and exceptional interpersonal skills. I adapt at working effectively unsupervised and quickly mastering new skills. I'm a hardworking person with customer service, multitasking and time management abilities and am devoted to giving every customer a positive and memorable experience. ## Skills ### [Communication Skills](https://jobicy.com/talent/communication-skills.md)[Problem Solving](https://jobicy.com/talent/problem-solving.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Flexibility](https://jobicy.com/talent/flexibility.md)[Scheduling](https://jobicy.com/talent/scheduling.md)[Microsoft Word](https://jobicy.com/talent/microsoft-word.md)[Data Entry](https://jobicy.com/talent/data-entry.md)[Social Media](https://jobicy.com/talent/social-media.md)[Teamwork](https://jobicy.com/talent/teamwork.md)[Microsoft PowerPoint](https://jobicy.com/talent/microsoft-powerpoint.md)[Instagram](https://jobicy.com/talent/instagram.md)[Typing](https://jobicy.com/talent/typing.md)[Self motivated](https://jobicy.com/talent/self-motivated.md)[Phone Support](https://jobicy.com/talent/phone-support.md)[Help Desk](https://jobicy.com/talent/help-desk.md)[Fast Learner](https://jobicy.com/talent/fast-learner.md)[Virtual Assistance](https://jobicy.com/talent/virtual-assistance.md) ## Experience Customer Service Representative @ Nordstrom Currently working Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service. Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions. Remained calm and professional in stressful circumstances and effectively diffused tense situations. Answered inbound calls, chats and emails to facilitate customer service. Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions. Asked probing questions to determine service needs and accurately input information into electronic systems. Answered customer inquiries and provided accurate information regarding products and services. Provided excellent customer service to resolve customer complaints in a timely manner Customer Service Analyst @ Pratt Industries 8 - 21/-3/23 Help suppliers to maintain inventory and work through issues with production like quality, & make sure there's on time delivery. • Enter orders accurately, data entry • Maintain data in multiple computer systems(ABB: paper industry system to make sure the production plans/data are correct and avoid under or over producing.) • Correspond with internal customers daily to ensure inventory outages are kept to an absolute minimum. Comply with company policies and procedures Machine Operator @ Pratt Industries 9/22 - 2/23 Assisting co-workers with setting up and maintaining production of paper making equipment. Read orders properly, ensure all materials are available, ensure proper set-up of equipment, and prevent machine maintenance while following all safe work practices. • Monitor machines, equipment • Housekeeping: washing up, raking up paper, shoveling debris Produce a quality paper with little down time and waste Front Desk Receptionist @ Dekalb Animal Services 7/17 - 8/18 Assisted customers with setting appointments, • Answered customer telephone calls promptly to avoid on-hold wait times. • Communicated with vendors regarding backorder availability, future inventory and special orders. • Answered constant flow of customer calls with minimal wait times. Managed over 50 calls daily • Filing documents • Inbound/Outbound calls Transfer calls to particular departments/administration Respond to emails and voicemails in a timely fashion ## Education Leon High School 2009/2012 High School Diploma Tallahassee Community College 2013/2014 High School Diploma This professional hasn’t added portfolio projects yet. This professional hasn’t listed any services yet.