Jenny Weber # Chief Operations Officer Location United StatesDesired Salary 35 - USD/hourlyWork preference Full TimeRelocation NoLinks Status Actively looking Field / Industry Product & Operations * SharePreferences:Notice Period: ImmediateSkill Assessments:This user has not passed any tests yet Languages: English - Report [Overview](#overview) * [Portfolio](#portfolio) ## About Me I have helped build and scale multiple business through my career by building systems, team culture, and through attention to detail within organizations so they can operate at the highest level. I have a passion for creating experiences that I have been able to exemplify on a larger scale through organizing multiple events and retreats and on an internal scale by focusing on client onboarding and client journey. ## Skills ### [Project Management](https://jobicy.com/talent/project-management.md)[Leadership](https://jobicy.com/talent/leadership.md)[Team Leadership](https://jobicy.com/talent/team-leadership.md)[Onboarding](https://jobicy.com/talent/onboarding.md)[Copywriting](https://jobicy.com/talent/copywriting.md)[Event Management](https://jobicy.com/talent/event-management.md)[Operations Management](https://jobicy.com/talent/operations-management.md)[Event Planning](https://jobicy.com/talent/event-planning.md)[Hiring](https://jobicy.com/talent/hiring.md)[Events](https://jobicy.com/talent/events.md) ## Experience Chief Operations Officer @ Play Bigger Coaching 2021 - 2023 • Oversaw daily operations of the organization both within our internal team and contractors. • Hired and lead a team of 4 for our internal operations team. Including training and weekly coaching for ongoing development. • Responsible for updating all company dashboards on a weekly basis for CEO to review growth numbers across the organization. • Onboarded coaching clients to the organization and created workflow for onboarding. • Established policies and procedures for the team that promoted company culture and vision. • Built out project management CRM for the organization. • Organized multiple events locally in Scottsdale. Oversaw all meeting details from venue, food, speaker coordination and booking, securing sponsorships, group activities, vendors, and all meeting materials. • Organized out of country retreat for 18 people including vendors and staff. Oversaw all details from venue, food, group activities, and all materials. • Successfully launched a podcast, created, and optimized a workflow for the organization and oversaw podcast manager in executing all ongoing duties. • Held weekly team meetings for the entire organization • Created all organization SOPs including workflows, systems, training videos, workbooks, presentations, and templates. • Responsible for content creation, & scheduling workflow of our team’s social media account Business Development Manager @ Garcia Group Real Estate 2020 - 2021 Created & implemented systems for onboarding new sales agents to the team • Worked with team’s recruiter to strategically recruit and nurture our recruiting pipeline • Developed and planned out all monthly trainings for sales team. • Monthly 1:1 calls with sales agents to pulse check for both personal and business development • Developed calendar of events for client touches and worked closely with marketing team and vendors to ensure all events/touches were properly executed on and tracked results for future touches. Growth Operations Manager @ The Results Group Real Estate 2008 - 2020 - Responsible for onboarding new teams/locations. Aided in merging 15 teams countrywide. • Created an onboarding SOP that acted as a qualification & hiring guide to screen & approve new teams to join. • Organized monthly meetings in different states. • Supervised our customer service ticketing system through Zapier & Trello systems. Was responsible for ensuring all inquiries were handled quickly & efficiently by our customer care specialists & aided in responses/assistance as needed. ## Education No education data available. Portfolio not available.