Skill Assessments

This user has not passed any tests yet

No languages specified.People also viewed
*  [![J. Alexander García Pereira](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_72632_1785098704.jpg) J. Alexander García Pereira Customer Experience (CX) and PQRSF Analyst](https://jobicy.com/u/id72632.md)
*  [![Miguel Colina](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_72624_1785093396.jpg) Miguel Colina Sales and Technical Support Specialist](https://jobicy.com/u/id72624.md)
*  [![Paulo Ríos](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_72587_1785082754.jpg) Paulo Ríos Customer Service Agent](https://jobicy.com/u/id72587.md)
*  [![Aldana Elizabeth Maidana](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_72572_1785079847.jpg) Aldana Elizabeth Maidana Customer Service Representative, expert in CRM and real-time support.](https://jobicy.com/u/id72572.md)
*  [![CYnthia Cede](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_72543_1785074599.jpg) CYnthia Cede Customer Support Specialist](https://jobicy.com/u/id72543.md)
*  [![Maryna Henning](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_70422_1783962409.jpg) Maryna Henning Remote Customer Support & Service Operations Specialist](https://jobicy.com/u/id70422.md)
*  [![Vicente Canare](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_72462_1785012055.jpg) Vicente Canare Digital Payments Manager and Customer Support Specialist](https://jobicy.com/u/id72462.md)
*  [![Rana Incekul](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_67170_1784986463.jpg) Rana Incekul Multilingual Advisor](https://jobicy.com/u/id67170.md)

[All talent ↗](https://jobicy.com/talent.md)
* [Overview](#overview)
* [Portfolio](#portfolio)
* [Services](#services)

## About Me

Self-motivated manager skilled in creative problem solving and successful conflict resolution. Over 15 years in customer centered roles with a focus on customer satisfaction and retention. Result oriented. Empathetic communication style. An ideal candidate for a role that allows me the flexibility to employ my expertise in organizational customer service and time management.

## Skills

### [Time Management](https://jobicy.com/talent/time-management.md)[Budget Management](https://jobicy.com/talent/budget-management.md)[Flexibility](https://jobicy.com/talent/flexibility.md)[Scheduling](https://jobicy.com/talent/scheduling.md)[Detail Oriented](https://jobicy.com/talent/detail-oriented.md)[Customer Retention](https://jobicy.com/talent/customer-retention.md)[Conflict Resolution](https://jobicy.com/talent/conflict-resolution.md)[Curriculum Development](https://jobicy.com/talent/curriculum-development.md)[Creative Thinking](https://jobicy.com/talent/creative-thinking.md)[Computer Literacy](https://jobicy.com/talent/computer-literacy.md)[Active Listening](https://jobicy.com/talent/active-listening.md)

## Experience

Assistant Manager @ Aldi  Oct I worked in various roles over the course of 16 years. Responsible for training  and onboarding for  10-15 new hires a year. Budgeting and scheduling for daily operations. Maintained a retail store with a revenue of $200,000+ a week. Merchandising, billing and product management.

Home Educator @ The Learning LAB  2022/ Current Developed individualized learning plans, Activity director, student assessments to identify areas of improvement, organized lessons and activities to support the needs of students, fostered a positive learning environment to encourage creative  critical thinking.

## Education

Indiana University  May 2010  Bachelors in Speech Communication

Interpersonal Communications
International Studies Certificate
Working Knowledge of Basic Spanish

This professional hasn’t added portfolio projects yet.

This professional hasn’t listed any services yet.