![Patrice Berry](https://jobicy.com/react/themes/app/images/avatar.jpg) Patrice Berry # Customer Experience/ Recruiter Actively looking · Member since 10 Sep 2023 [Message](https://jobicy.com/dashboard-page.md) ShareLocationUnited StatesDesired salaryUnspecifiedWork preferenceContract, Full Time, Part Time, TemporaryExperience levelNot set * [Overview](#overview) * [Portfolio 0](#portfolio) * [Services 0](#services) ## About Professional summaryExperienced Customer Experience Support Manager and Recruiter. ## Skills 21 capabilities[Active Listening](https://jobicy.com/talent/active-listening.md)[Administration](https://jobicy.com/talent/administration.md)[Android](https://jobicy.com/talent/android.md)[Asana](https://jobicy.com/talent/asana.md)[Bank Reconciliation](https://jobicy.com/talent/bank-reconciliation.md)[Banking](https://jobicy.com/talent/banking.md)[Career Management](https://jobicy.com/talent/career-management.md)[Change Management](https://jobicy.com/talent/change-management.md)[CMS](https://jobicy.com/talent/cms.md)[Coaching](https://jobicy.com/talent/coaching.md)[Collaboration](https://jobicy.com/talent/collaboration.md)[Communication](https://jobicy.com/talent/communication.md)[CRM](https://jobicy.com/talent/crm.md)[Customer Success](https://jobicy.com/talent/customer-success.md)[Customer Support](https://jobicy.com/talent/customer-support.md)[Employee Engagement](https://jobicy.com/talent/employee-engagement.md)[Employee Relations](https://jobicy.com/talent/employee-relations.md)[Google Suite](https://jobicy.com/talent/google-suite.md)[Help Desk](https://jobicy.com/talent/help-desk.md)[HR](https://jobicy.com/talent/hr.md)[HR Management](https://jobicy.com/talent/hr-management.md) ## Experience Career history ### Remote Talent Acquisition Specialist · Mid America Apartment Corporation To currentRecruited for high volume of requisitions Interviewed potential hires, negotiated salaries and benefits, and performed reference checks for 30+ candidates monthly Collaborated with 40+ stakeholders across the organization to maintain a proper flow of communication and execution of planned initiatives and projects Sourced and screened candidates for various roles and worked with hiring managers to coordinate interviews, offers, and onboarding. Utilized social media recruiting, Workday, and Phenom CRM to contact potential candidates regarding vacancies. Conducted compensation conversations with human resources and hiring managers to foster internal and external equity. Leveraged employee referrals, direct sourcing, Internet applications, and recruitment agencies to source candidates for Facilitated quarterly training sessions with managers and staff on best practices. ### Remote Recruiter · Porter-Leath To 10/2022Managed recruitment department,processes, and policies. Implemented best practices for the department and company to adhere to. Conducted quarterly training for staff and department leaders. Updated HR team monthly on new updates pertaining to the applicant tracking system. Interviewed potential hires, negotiated salaries and benefits, and performed reference checks for 20+ candidates monthly Collaborated with 20+ stakeholders across the organization to maintain a proper flow of communication and execution of planned initiatives and projects Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates Communicated with potential hires to provide clarity on expected tasks, compensation, and policies Gathered information about each position and related occupation with employee interviews, field observations, and industry research ### Remote Customer Lead Support Agent · Intuit To currentConduct face to face tax interviews that will inspire confidence in our clients Prepare complete and accurate tax returns Generate business growth, increase client retention, and offer additional products and services Potential to provide IRS audit support ## Education Learning history ### University of Memphis To 12/2010Bachelor of Arts ### Walden University To 03/2013Masters Human Resource Management This professional hasn’t added portfolio projects yet. This professional hasn’t listed any services yet.