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Michaela Smith

# Project Management

Actively looking · Member since 10 Sep 2023 [Message](https://jobicy.com/dashboard-page.md)

ShareLocationUnited StatesDesired salaryUnspecifiedWork preferenceFull TimeExperience levelNot set
* [Overview](#overview)
* [Portfolio 0](#portfolio)
* [Services 0](#services)

## About

Professional summaryResourceful and adaptable Project Manager with a proven track record of leading multi-functional teams to drive project success through impeccable management strategies, project process optimization, effective enterprise communication and cross-team collaboration. A strategic leader with demonstrated experience in taking the helm of business
initiatives/projects related to quality improvement, data analysis and strategic planning. Skilled in employing unique problem-solving strategies that align business needs to improve processes and bottom-line results.

## Skills

25 capabilities[Account Management](https://jobicy.com/talent/account-management.md)[Active Listening](https://jobicy.com/talent/active-listening.md)[Administration](https://jobicy.com/talent/administration.md)[Budgeting](https://jobicy.com/talent/budgeting.md)[Business Administration](https://jobicy.com/talent/business-administration.md)[Business Development](https://jobicy.com/talent/business-development.md)[Business Management](https://jobicy.com/talent/business-management.md)[Computer Literacy](https://jobicy.com/talent/computer-literacy.md)[CRM](https://jobicy.com/talent/crm.md)[Customer Care](https://jobicy.com/talent/customer-care.md)[Customer Retention](https://jobicy.com/talent/customer-retention.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Data Analysis](https://jobicy.com/talent/data-analysis.md)[Data Analytics](https://jobicy.com/talent/data-analytics.md)[Employee Relations](https://jobicy.com/talent/employee-relations.md)[Hiring](https://jobicy.com/talent/hiring.md)[Lead Generation](https://jobicy.com/talent/lead-generation.md)[Leadership](https://jobicy.com/talent/leadership.md)[Office Management](https://jobicy.com/talent/office-management.md)[Onboarding](https://jobicy.com/talent/onboarding.md)[Organizational Skills](https://jobicy.com/talent/organizational-skills.md)[Project Management](https://jobicy.com/talent/project-management.md)[Sales](https://jobicy.com/talent/sales.md)[Scheduling](https://jobicy.com/talent/scheduling.md)[Soft Skills](https://jobicy.com/talent/soft-skills.md)

## Experience

Career history

### Market manager · Sherwin Williams

2022 – Present•Support key business initiatives and drive projects to generate process efficiencies, cost savings and internal control improvements, as well as help management optimize the allocation of resources.
•Analyze store purchases and profit and loss (P&L) data reports to increase financial efficiency and decision-making.
•Recruit, hire, mentor and train eight associates, fostering a high-performance culture and elevating employee morale, engagement and retention.
•Manage 700+ customer accounts by moving customers through a pipeline of prospecting, qualifying and selling based on customer's needs to create customer success utilizing Lead Generation CRM.
•Analyze large data sets for opportunities and process improvements to mature reporting processes for a rapidly growing and scaling governing model.

### Assistant manager · Sherwin williams

2017 – 2022•Strategized and maintained business relationships with key stakeholders and collaborated with cross-functional teams to cultivate long-term relationships.
•Attained an 81% customer sign-up rate on mobile applications that improved customer shopping experiences, customer satisfaction and loyalty.
•Achieved 0% recordable injuries by conducting monthly safety meetings to instill a culture of safety.
•Organized and communicated data into reports and presentations for key stakeholders, ensuring compliance and adherence to designated control frameworks.
•Executed business objectives and ensured project milestones were completed on time, on budget and within quality standards.
•Continuously identified ways to improve current processes, improve company culture and reduce bottlenecks.
•Prepared and implemented project execution plans and developed cost-effective strategies to support business growth.

## Education

Learning history

### Morehead State University

2017Bachelor's of business administration

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