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[All talent ↗](https://jobicy.com/talent.md)
* [Overview](#overview)
* [Portfolio](#portfolio)
* [Services](#services)

## About Me

Confidence is my secret sauce in the sales game. I bring charisma, charm, and the unwavering belief that success is not an option but a certainty. Let's conquer new heights together!

## Skills

### [Salesforce](https://jobicy.com/talent/salesforce.md)[Account Management](https://jobicy.com/talent/account-management.md)[Microsoft Office](https://jobicy.com/talent/microsoft-office.md)[Team Leadership](https://jobicy.com/talent/team-leadership.md)[Microsoft Excel](https://jobicy.com/talent/microsoft-excel.md)[Team Management](https://jobicy.com/talent/team-management.md)[Client Relationship Management](https://jobicy.com/talent/client-relationship-management.md)[Zendesk](https://jobicy.com/talent/zendesk.md)[Canva](https://jobicy.com/talent/canva.md)[Zoom](https://jobicy.com/talent/zoom.md)[Microsoft PowerPoint](https://jobicy.com/talent/microsoft-powerpoint.md)[B2B](https://jobicy.com/talent/b2b.md)[B2C](https://jobicy.com/talent/b2c.md)[Active Listening](https://jobicy.com/talent/active-listening.md)[Soft Skills](https://jobicy.com/talent/soft-skills.md)

## Experience

General Manager @ Luxottica  12/2022 - Now -Exceeded revenue targets by implementing effective sales strategies and leading a high-performing team
-Collaborated with the sales engineering team to generate quality leads and drive sales growth, resulting in a 19% increase in sales revenue
- Utilized technical expertise to conduct in-depth market research, identify industry trends and customer pain points, inform product development, and enhance sales tactics
-Provided technical guidance and expertise to customers, helping them make informed decisions about the right products and services to meet their specific needs, leading to increased customer retention
- Collaborated with the product development team to provide valuable insights from customer interactions, resulting in product enhancements that better aligned with market demands and customer preferences
- Developed and maintained strong relationships with key clients, earning trust and loyalty, which contributed to a significant increase in repeat business and referrals

Assistant Manager @ Kroger  11/2021 - 12/2022 • Directed targeted promotional campaigns based on market research insights to address customer needs and capitalize on emerging trends
• Worked closely with the sales engineering team to streamline lead generation processes and achieve 12% growth in sales
• Demonstrated technical sales skills and strong communication abilities to provide clients with tailored solutions, resulting in a 7% increase in customer satisfaction

General Manager @ European Wax Center  06/2020 - 11/2021 • Delivered engaging and persuasive sales presentations, showcasing technical product knowledge and effectively addressing customer pain points
• Collaborated seamlessly with the marketing team, providing valuable insights for data-driven campaigns that increased customer acquisition and revenue growth
• Leveraged exceptional communication and interpersonal skills to analyze market trends and customer feedback, optimize sales strategies, and achieve significant sales growth

## Education

Strayer University  2018 - 2022  Business Administration

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