![Tasha Zitzewitz](https://jobicy.com/react/themes/app/images/avatar.jpg) Tasha Zitzewitz # Social Work / Supervision Actively looking · Member since 11 Sep 2023 [Message](https://jobicy.com/dashboard-page.md) ShareLocationUnited StatesDesired salaryUnspecifiedWork preferenceFull TimeExperience levelNot set * [Overview](#overview) * [Portfolio 0](#portfolio) * [Services 0](#services) ## About Professional summaryMSW with strong background working with various community members in multiple capacities. Excellent skills leading teams by training incoming employees, supervising a remote team of up to 10 individuals, and problem-solving identified barriers in the working environment. Recognized by colleagues as reliable and resourceful, completing tasks in a team environment consistently. ## Skills 14 capabilities[Active Listening](https://jobicy.com/talent/active-listening.md)[Analysis](https://jobicy.com/talent/analysis.md)[Coaching](https://jobicy.com/talent/coaching.md)[Collaboration](https://jobicy.com/talent/collaboration.md)[Communication](https://jobicy.com/talent/communication.md)[Critical Thinking](https://jobicy.com/talent/critical-thinking.md)[Empathy](https://jobicy.com/talent/empathy.md)[Leadership](https://jobicy.com/talent/leadership.md)[Onboarding](https://jobicy.com/talent/onboarding.md)[Performance Management](https://jobicy.com/talent/performance-management.md)[Problem Solving](https://jobicy.com/talent/problem-solving.md)[Process Improvement](https://jobicy.com/talent/process-improvement.md)[Time Management](https://jobicy.com/talent/time-management.md)[Training](https://jobicy.com/talent/training.md) ## Experience Career history ### Human Services Unit Supervisor · Division of Aging and Adult Services - Adult Protective Services July 2022/presentManages a remote investigations unit that responds to allegations of abuse, neglect, and exploitation of vulnerable adults received at Central Intake Unit; this includes mentoring seasoned and new investigators, providing clear feedback for improvement, and communicating expectations for targeted individual goals and team goals Reviews and presents unit specific data using multiple data sources, including Tableau dashboards, to identify trends, barriers, and solutions to maximize efficiency within the unit and ensure any performance gaps are addressed timely and effectively Responds timely to complaints raised by community members, clients, and employees, listening attentively to gain insight and using creative problem-solving techniques to achieve improved outcomes regarding customer service Selected to partake in Standard Work problem solving meetings where the goal is to develop policy surrounding a specific agency process, complying with existing policy and ensuring consistent practice. ### Investigator 3 · Division of Aging and Adult Services - Adult Protective Services 2021/july 2022Reviewed and responded to allegations of abuse, neglect, and exploitation of vulnerable adults received at Central Intake Unit; this included thorough review of prior client encounters Interviewed and assessed adults in their homes or other facilities and referred for appropriate services to meet clients’ needs and ensure resolution of identified concerns Collaborated with various State agencies, requested records, and reviewed documents to further assess the safety of vulnerable adults Remained flexible with varying priorities and client needs to ensure the best customer service was provided to each individual encountered ### DCS Specialist - Investigations · Arizona Department of Child Safety 2017/january 2021Responded to allegations of child abuse and neglect received at the Arizona State Child Abuse Hotline. Interviewed and assessed children in their homes, schools, or other facilities (including detention and inpatient behavioral health settings) Interviewed parents and relatives to complete a full family functioning assessment to address familial strengths and areas for improvement Actively managed between 15-30 families with reports of abuse or neglect, effectively prioritizing various tasks delegated throughout the investigations When assessed as unsafe, implemented safety plans and/or removed children from Attended court hearing through the juvenile court, wrote court reports, and reported to the judge regarding children in State custody Trusted team leader, mentoring colleagues, teaching incoming investigators, and demonstrating exceptional guidance in skill development and task prioritization ## Education Learning history ### Arizona State University 2017/may 2017Masters in Social Work Focus in Child Welfare ### Arizona State University 2011/december 2014B.S. in Psychology Minor in Women and Gender Studies This professional hasn’t added portfolio projects yet. This professional hasn’t listed any services yet.