![Mahkiya Sams](https://jobicy.com/react/themes/app/images/avatar.jpg) Mahkiya Sams # Customer Service Actively looking · Member since 11 Sep 2023 [Message](https://jobicy.com/dashboard-page.md) ShareLocationUnited StatesDesired salaryfrom 20 USD/hourlyWork preferenceFull Time, Contract, Internship, Part TimeExperience levelNot set * [Overview](#overview) * [Portfolio 0](#portfolio) * [Services 0](#services) ## About Professional summaryCollege graduate in criminal justice with a B.A. from Jackson Sate University. Four years of experience in youth counseling and development, with a focus on crime prevention. Also, while proving help to students with IEPS. While demonstrating strong commitment to providing exceptional customer service. Consistently met and exceeded performance goals. Also, Demonstrating ability to work independently and as part of a team. ## Skills 20 capabilities[Active Listening](https://jobicy.com/talent/active-listening.md)[Administrative Assistant](https://jobicy.com/talent/administrative-assistant.md)[Communication](https://jobicy.com/talent/communication.md)[Communication Skills](https://jobicy.com/talent/communication-skills.md)[Computer Literacy](https://jobicy.com/talent/computer-literacy.md)[Conflict Resolution](https://jobicy.com/talent/conflict-resolution.md)[Critical Thinking](https://jobicy.com/talent/critical-thinking.md)[Customer Care](https://jobicy.com/talent/customer-care.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Customer Support](https://jobicy.com/talent/customer-support.md)[Data Entry](https://jobicy.com/talent/data-entry.md)[Flexibility](https://jobicy.com/talent/flexibility.md)[Google Docs](https://jobicy.com/talent/google-docs.md)[Google Slides](https://jobicy.com/talent/google-slides.md)[Google Workspace](https://jobicy.com/talent/google-workspace.md)[Human Resources](https://jobicy.com/talent/human-resources.md)[Interpersonal Skills](https://jobicy.com/talent/interpersonal-skills.md)[Organizational Skills](https://jobicy.com/talent/organizational-skills.md)[Teaching](https://jobicy.com/talent/teaching.md)[Time Management](https://jobicy.com/talent/time-management.md) ## Experience Career history ### Fellow(assistant teacher) · Saga innovations 10/2022 – 06/2023•Served as a Fellow at Morgan Park High School, providing math instruction to students in 9th grade. • Developed and implemented individualized lesson plans based on student needs and state academic standards • Monitored student progress and identified areas of improvement, providing individualized tutoring and guidance • Facilitated student understanding of math concepts through hands on activities and differentiated instruction ### Barista · Starbucks 01/2022 – 08/2022• Responsible for providing customers with coffee drinks and other food and beverage items • Welcomed customers, answered questions and took orders in a friendly and professional manner • Followed all health and safety regulations to maintain cleanliness and hygiene at all times • Maintained accurate cash register operations and balanced the cash drawer daily • Assisted in stocking and inventory of food and beverage products ### Cashier · Mariano’s 10/2020 – 01/2021• Handled cash transactions accurately with knowledge of PointofSale (POS) system • Greeted customers and provided courteous customer service • Assisted customers with locating items in store and providing product information • Followed safety and security regulations and reported any suspicious activity • Maintained a clean and professional working environment ### Intern · City of Chicago 06/2019 – 08/2019• Astent inquiriewith dayroday operations, including phone cl, email, and. • Developed and maintained filing system for hard copy documents • Prepared and distributed reports • Attended internal and external meetings to discuss project progress and any changes to project plan ## Education Learning history ### Jackson State University 08/2018 – 12/2022Criminal Justice This professional hasn’t added portfolio projects yet. This professional hasn’t listed any services yet.