![Rachel Blechman](https://jobicy.com/react/themes/app/images/avatar.jpg) Rachel Blechman # Partner Success Manager Actively looking · Member since 11 Sep 2023 [Message](https://jobicy.com/dashboard-page.md) ShareLocationUnited StatesDesired salaryUnspecifiedWork preferenceFull TimeExperience levelNot set * [Overview](#overview) * [Portfolio 0](#portfolio) * [Services 0](#services) ## About Professional summaryMy professional background has largely been focused on using my relationship development skills to identify areas of opportunity to grow revenue through creative asset deliverables. I utilize a mix of value and question-based selling to connect with the needs of an organization and connect the dots to establish the pathway to achieve those goals. These assets contribute to an employee who is quick to learn, quick to adjust and holds a high EQ when it comes to driving both strategic and tactical execution. I completed my MBA at the University of Colorado-Boulder which has equipped me with a solid foundation in business consultation and strategy. However, I balance this with an intangible education spent working with early and high-growth stage startups which then progressed into more corporate and then non-profit spaces, rounding out an experience that has given me a unique perspective on how to achieve brand growth at different levels. I see every challenge as an opportunity, whether in using data to create a new process or developing client relationships to really understand what success means for them. ## Skills 13 capabilities[Asana](https://jobicy.com/talent/asana.md)[Business Strategy](https://jobicy.com/talent/business-strategy.md)[Conflict Resolution](https://jobicy.com/talent/conflict-resolution.md)[Confluence](https://jobicy.com/talent/confluence.md)[Growth Marketing](https://jobicy.com/talent/growth-marketing.md)[HubSpot](https://jobicy.com/talent/hubspot.md)[Partnership Building](https://jobicy.com/talent/partnership-building.md)[Program Development](https://jobicy.com/talent/program-development.md)[Sales Enablement](https://jobicy.com/talent/sales-enablement.md)[Sales Training](https://jobicy.com/talent/sales-training.md)[Salesforce](https://jobicy.com/talent/salesforce.md)[Shopify](https://jobicy.com/talent/shopify.md)[Zendesk](https://jobicy.com/talent/zendesk.md) ## Experience Career history ### Director of Business Development · USA Triathlon 2023• Managed two teams to establish $400k+ in sponsor sales and 1.8M in yearly contractual partnership activation. • Negotiated renewal strategies with key partners to more directly align ROI metrics with brand-specific values to achieve the target of a 50% success rate. • Developed strategic planning process to qualify viable sponsor categories to support organizational needs across event management, high-performance development, and long-range growth. ### Sr Manager of Sales · The Pro's Closet 2021 – 2022• Led project implementation of Zendesk Enterprise system from scope of work to execution to track key performance metrics and quantify loyalty customer lifecycle leading to a 20% increase in MoM achievement of sales targets. • Implemented collaborative process enhancements across departments to elevate Customer Satisfaction (CSAT), Sales Target Achievement, and streamline internal feedback mechanisms. • Manage all escalation tickets across phone, chat, and e-mail to support sales and customer success representatives in achieving company goals of increasing overall client loyalty and retention. ### Head of Sales and Partnerships · Ventum LLC 2015 – 2021• Owned direct-to-consumer launch analysis and strategy to introduce triathlon, road, and gravel product lines focusing specifically on utilizing repeat customers to inspire within close-knit amateur team environments. • Built standard operating procedures for all consumer-facing opportunities including Zendesk workflows, regular monthly newsletter communications, and trade show representation. • Worked directly with professional athletes, amateur teams, and global brands to develop a mutually profitable revenue share program designed to increase brand awareness as well as achieve consistent monthly growth. ## Education Learning history ### University of Colorado - Boulder 2021 – 2023Master's MBA ### University of Miami 2011 – 2015Bachelor's Degree B.S of Exercise Physiology This professional hasn’t added portfolio projects yet. This professional hasn’t listed any services yet.