![Skylar Asmar](https://jobicy.com/react/themes/app/images/avatar.jpg) Skylar Asmar # Customer Success Actively looking · Member since 11 Sep 2023 [Message](https://jobicy.com/dashboard-page.md) ShareLocationUnited StatesDesired salaryUnspecifiedWork preferenceFull TimeExperience levelNot set * [Overview](#overview) * [Portfolio 0](#portfolio) * [Services 0](#services) ## About Professional summaryResults-driven, customer-centric, and passionate about exceeding expectations, I am a dedicated professional with a proven track record in sales and customer success. With [X] years of experience in cultivating meaningful client relationships and driving revenue growth, I have honed my skills in consultative selling, account management, and problem-solving. My commitment to exceptional customer experiences has consistently led to high customer satisfaction ratings and increased retention rates. I excel at understanding clients' needs, tailoring solutions, and ensuring their success, all while fostering long-lasting partnerships. My ability to adapt to evolving markets and technologies, combined with a knack for uncovering new opportunities, has contributed to my success in consistently achieving and surpassing sales targets. I am now seeking a challenging role where I can leverage my expertise to drive sales, enhance customer satisfaction, and contribute to the continued success of a dynamic organization. If you're looking for a results-oriented, customer-focused professional who can deliver exceptional results, I'm ready to take on the challenge. Let's connect to explore how my skills and experience align with your company's goals. ## Skills 19 capabilities[Administration](https://jobicy.com/talent/administration.md)[Adobe Illustrator](https://jobicy.com/talent/adobe-illustrator.md)[Adobe Photoshop](https://jobicy.com/talent/adobe-photoshop.md)[Communication Skills](https://jobicy.com/talent/communication-skills.md)[CRM](https://jobicy.com/talent/crm.md)[Customer Research](https://jobicy.com/talent/customer-research.md)[Data Entry](https://jobicy.com/talent/data-entry.md)[Email Marketing](https://jobicy.com/talent/email-marketing.md)[Google Ads](https://jobicy.com/talent/google-ads.md)[Google Analytics](https://jobicy.com/talent/google-analytics.md)[Instagram](https://jobicy.com/talent/instagram.md)[Interpersonal Skills](https://jobicy.com/talent/interpersonal-skills.md)[Mailchimp](https://jobicy.com/talent/mailchimp.md)[Microsoft Excel](https://jobicy.com/talent/microsoft-excel.md)[Microsoft Office](https://jobicy.com/talent/microsoft-office.md)[Microsoft PowerPoint](https://jobicy.com/talent/microsoft-powerpoint.md)[Microsoft Teams](https://jobicy.com/talent/microsoft-teams.md)[Sales](https://jobicy.com/talent/sales.md)[Zoom](https://jobicy.com/talent/zoom.md) ## Experience Career history ### Assistant to Personal Shopper · Neiman Marcus Oct 2020 – July 2022● Assisted personal shopper with all aspects of business: selling, clientele, and operational functions ● Provided retail support and process all POS transactions ● Followed through on special orders, alterations, and shipping ● Exhibited profound computer knowledge, attention to detail, and operational skills ● Ability to handle several projects simultaneously ● Maintained appearance of fitting rooms and lounge ● Ensured compliance of holds and memos ● Assisted with fittings and appointments for clients ● Created and maintain relationships with customers ● Assisted in biannual fashion show coordination ### Client Development Lead · Neiman Marcus July 2022 – Feb 2023● Supported all growth and development strategies for targeted customer segments at the store level ● Enabled Client Advisors to cultivate, develop, and strengthen relationships with customers ● Leveraged available reports to ensure Client Advisors achieved overall client development and selling KPIs ● Executed all client development specific initiatives in-store, in partnership with Group Sales Managers and the Market/Metro Manager ● Implemented company initiatives of customer cultivation, Omni selling tools, and Omni selling and service ● Built close relationships with top clientele, while identifying opportunities for the store to strengthen client relations ● Partnered with Brand Experience in coordinating in-store experiences ● Coached Client Advisors on best practices in building client relations ● Partnered with Group Managers to monitor performance of team members and identify opportunities ● Partnered with Market Trainers to receive and deliver on-going training to team members ● Provided a collaborative and welcoming environment for Client Advisors ● Partnered with coworkers on completion of work to achieve plan ### Sales Coordinator · Geneva Watch Group April 2023 – PresentDay-to-day support of the sales process for onboarding new licensing & profiles customers ● Managing / Uploading / Updating images and content on retailers’ portals. ● Regularly check customer websites for correct images, logos, specifications, and report and amend discrepancies as required. ● Work closely with and communicate directly with the sales team on client & vendor contacts during the initial sale process, from proposal to closing. ● Complete customer set-up sheets/quote sheets/sample requests/image requests – as needed by account. ● Provide administrative support as needed in areas of the business such Sales, Order Management and Marketing. ● Manage ecommerce product matrix data for every market introduction ● Gathering of samples, compiling content as needed for respective accounts etc. ● Manage any special projects assigned by the Account Manager as needed to support growth and management of accounts ● Support inside sales reps with order inquiries, updating customer accounts, inventory inquiries, RA’s, etc. ● Assist with showroom organization and preparation for market ● Attain expertise in our brands regarding market, product, life cycle, and price points. ## Education Learning history ### Clemson University Aug 2020Bachelor Degree This professional hasn’t added portfolio projects yet. This professional hasn’t listed any services yet.