![Ali Dade](https://jobicy.com/react/themes/app/images/avatar.jpg)
Ali Dade

# Customer Service Specialist

Actively looking · Member since 11 Sep 2023 [Message](https://jobicy.com/dashboard-page.md)

ShareLocationUnited StatesDesired salaryfrom 16 USD/hourlyWork preferencePart TimeExperience levelNot set
* [Overview](#overview)
* [Portfolio 0](#portfolio)
* [Services 0](#services)

## About

Professional summaryI have worked in customer service related jobs for over 10 years, in a wide array of businesses and organizations that have given me wonderful experience as someone who is adept at putting the customer/client first, while making sure I continue to follow company guidelines, rules, and expectations. It is always my priority that a customer or client feels seen, heard, and respected when leaving a conversation with me.

## Skills

4 capabilities[Administrative Assistant](https://jobicy.com/talent/administrative-assistant.md)[Creative Thinking](https://jobicy.com/talent/creative-thinking.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Google Suite](https://jobicy.com/talent/google-suite.md)

## Experience

Career history

### Administrative Assistant · Washburn University, Human Services Department

August 2015 – May 2019• Directed incoming phone calls
• Aided in common technological questions regarding enrollment and online classes
• Assisted professors with day-to-day tasks
• Established and implemented a new, online filing system

### Literacy Tutor · The Literacy Lab

August 2019 – March 2020• Assisted lead teacher in daily preschool classroom activities
• Administered quarterly literacy tests to students
• Input time-sensitive demographic and literacy data into online database
• Lead one-on-one and small group literacy interventions with students

### Ticket Services Specialist · Starlight Theater

May 2019 – Present• Aided in the purchase of ticket sales
• Answered customer service calls and handled them accordingly
• Cash drawer maintenance

## Education

Learning history

### Johnson County Community College

August 2014 – May 2015Early Childhood Education

### Washburn University

August 2015 – May 2019English

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