![Jessica Rambally](https://jobicy.com/react/themes/app/images/avatar.jpg)
Jessica Rambally

# Office Manager

Actively looking · Member since 11 Sep 2023 [Message](https://jobicy.com/dashboard-page.md)

ShareLocationUnited StatesDesired salaryfrom 25 USD/hourlyWork preferenceFull TimeExperience levelNot set
* [Overview](#overview)
* [Portfolio 0](#portfolio)
* [Services 0](#services)

## About

Professional summaryI am a highly skilled and experienced conflict resolution professional with a proven track record of de-escalating tense situations and resolving disputes in a fair and amicable manner. I am also a strong communicator and I am able to build rapport with people from all walks of life. I am confident that I would be a valuable asset to your team and I look forward to discussing my qualifications further.

## Skills

5 capabilities[Administrative Assistant](https://jobicy.com/talent/administrative-assistant.md)[Billing](https://jobicy.com/talent/billing.md)[Communication](https://jobicy.com/talent/communication.md)[Data Entry](https://jobicy.com/talent/data-entry.md)[Office Management](https://jobicy.com/talent/office-management.md)

## Experience

Career history

### Office Manager · No Shorts Electric

January 2022 – PresentKept detailed track of all available field personnel & all in-route/outgoing calls
Recorded all emergency & non-emergency calls quickly noting all relevant information
Increased monthly sales by 30 % by incorporating new ideas with older, proven tactics
Handled all licensing, certification & insurance for jobs based on County
Managed social media accounts (Google, Angi, IG, FB, etc.)

### Collections agent · National Grid

June 2018 – Novemeber 2021Advise customers on payment plans & options for debt recovery
Handled all calls promptly & professionally, updating records accordingly
Handled multiple programs & switchboards to assist customers efficiently
Accurately input confidential customer related data
Processed payments, set up customer payment agreements & payment plans daily

### Biller · Atlantic Auto Group

February 2014 – May 2018Completed all outgoing NY DMV &  in transit deals
Full knowledge of Reynolds & Verifi Systems
Kept record of new, auction & trade vehicles in police books & DealerTrack
Decreased workload of team & created a system, leading to managing the entire billing office within 1st year

## Education

Learning history

### Queens College

August 2013 – December 201682 Credits - Accounting

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