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Matthew Thomas

# Account Manager / Operations

Actively looking · Member since 11 Sep 2023 [Message](https://jobicy.com/dashboard-page.md)

ShareLocationUnited StatesDesired salaryUnspecifiedWork preferenceFull TimeExperience levelNot set
* [Overview](#overview)
* [Portfolio 0](#portfolio)
* [Services 0](#services)

## About

Professional summaryWith proficiency in a wide range of Microsoft applications, I bring a strong technical skill set to any role. My professional journey has included serving as an Account Manager for the Mall of Georgia, where I honed my organizational and client management skills. Additionally, my experience as a branch manager for a staffing agency further showcases my ability to lead teams and drive success through effective recruitment and management strategies.

## Skills

9 capabilities[Account Management](https://jobicy.com/talent/account-management.md)[Administration](https://jobicy.com/talent/administration.md)[Analytical Skills](https://jobicy.com/talent/analytical-skills.md)[Computer Literacy](https://jobicy.com/talent/computer-literacy.md)[Data Entry](https://jobicy.com/talent/data-entry.md)[Google Sheets](https://jobicy.com/talent/google-sheets.md)[Management](https://jobicy.com/talent/management.md)[Microsoft Excel](https://jobicy.com/talent/microsoft-excel.md)[Microsoft Office](https://jobicy.com/talent/microsoft-office.md)

## Experience

Career history

### Account Manager / Housekeeping Director · Allied Universal / Mall of GA

07/2018 – 03/2023- Manage and oversee housekeeping operations at one of the largest shopping malls in the region.
- Lead a team of housekeeping staff, providing training, guidance, and performance evaluations.
- Develop and maintain strong relationships with clients, ensuring their cleaning needs are met and exceeded.
- Collaborate with internal departments to ensure smooth coordination of cleaning schedules and tasks.
- Implement quality control measures to uphold the highest standards of cleanliness and presentation.
- Successfully resolve customer concerns and complaints, maintaining a high level of customer satisfaction.

### Branch Manager · Labor Staffing

12/1/2016 – 1/1/2018- Directed day-to-day operations of a staffing agency branch, specializing in temporary labor solutions.
- Led a team of recruiters, overseeing candidate sourcing, screening, and placement processes.
- Developed and executed strategies to attract new clients and expand the agency's client base.
- Fostered strong relationships with client companies, understanding their staffing needs and providing tailored solutions.
- Conducted regular performance reviews and provided coaching to team members to enhance productivity.
- Managed payroll processes, ensuring accuracy and timeliness for temporary workers.

## Education

Learning historyNo education data available.

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