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* [Overview](#overview)
* [Portfolio](#portfolio)
* [Services](#services)

## About Me

I have extensive experience as a Program Manager at Google, overseeing product development for Google devices and Fitbit programs, demonstrating expertise in cross-functional collaboration, logistics, and supply chain management.

## Skills

### [Salesforce](https://jobicy.com/talent/salesforce.md)[Jira](https://jobicy.com/talent/jira.md)[Microsoft Excel](https://jobicy.com/talent/microsoft-excel.md)[Engineering](https://jobicy.com/talent/engineering.md)

## Experience

Program Manager @ Google via Intellipro Group  2021/august 2023 • Managed the end-to-end product development lifecycle for two Google devices (1st Gen Pixel Watch & Pixel Buds Pro) and
three NPI Fitbit programs, collaborating with cross-functional teams
• Supported Bill of Materials (BOM), Engineering Change Orders (ECO), logistics, classification/valuation, and distribution
• Created engineering parts and change orders using PLM software including Arena, zNEXT, and Agile
• Coordinated with the UX program managers and the distribution center for hardware device allocation, recalls, and swaps
during testing
• Developed and presented weekly inventory reports, ensuring accurate project tracking for stakeholders
• Conducted onboarding and training sessions for new hires, ensuring new hires’ proficiency in tools and processes
• Skillfully managed and maintained complex datasets, including project BOMs, Build Matrix, and asset management tools
(Salesforce)
• Monitored International and Domestic shipments, working with the Trade & Compliance team to resolve customs
resolution and timely deliveries

Engineering Project Coordinator @ Apple via Ryzen Solutions  2021/october 2021 • Supported reliability engineers and CMs in logistics related to chambers, FATP/SMT fixtures for testing units
• Prioritized tasks based on urgency levels (P0, P1, P2) and communicated material requirements to vendors
• Communicated material requirements and delivery schedules to vendors, ensuring timely availability
• Ensured timely availability of testers and equipment by coordinating deliveries and schedules
• Streamlined communication and engineering requests through Jira ticket system
• Managed and maintained large datasets, ensuring date integrity and accuracy

Lab Manager @ Apple via Ryzen Solutions  2018/january 2020 • Managed pivotal dry runs for iPad (7th Gen) and Apple Watch (Series 5) programs, overseeing new equipment designs, installations, fixture logistics, and operations
• Collaborated with project Test Design Leads (TDLs) to plan and execute dry run activities
• Acted as the Directly Responsible Individual (DRI) for all iPad and Apple Watch laboratories
• Oversaw equipment logistics, fixture reception, and lab setup ahead of dry run deployments
• Utilized various software tools for inventory management, tracking, and dry run scheduling

Courier @ FedEx  2014/october 2018 • Developed leadership skills through participation in the AiM (Advance into Management) program
• Conducted equipment and safety training, fostering a safe and productive work environment
• Delivered exceptional customer service, resolving issues and maintaining positive client relationships

## Education

San Jose State University  May 2017  Communication Studies with Business Minor

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