Skill Assessments This user has not passed any tests yet Languages English - Spanish - People also viewed * [![Emilia Jasnoch](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_72279_1784905056.jpg) Emilia Jasnoch Senior Product Designer](https://jobicy.com/u/id72279.md) * [![Danilo Moncayo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_72141_1784838544.jpg) Danilo Moncayo Architect Urban Planner](https://jobicy.com/u/id72141.md) * [![Cristian Borlenghi](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_71964_1784768261.jpg) Cristian Borlenghi 3D Environment Artist & Content Creator](https://jobicy.com/u/id71964.md) * [![Mateo Gondar](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_71958_1784767157.jpg) Mateo Gondar Audiovisual Designer | Photographer & Filmmaker | Video Producer & Editor](https://jobicy.com/u/id71958.md) * [![Alaa agha](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_71945_1784758188.jpg) Alaa agha Senior UI/UX and Product Designer](https://jobicy.com/u/id71945.md) * [![Yobeymar Peña](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_71923_1784747849.jpg) Yobeymar Peña Graphic Designer](https://jobicy.com/u/id71923.md) * [![Julio Cesar Torres](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_71898_1784740186.jpg) Julio Cesar Torres Senior Graphic Designer](https://jobicy.com/u/id71898.md) * [![Martin Jonathan Reyes Hernández](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_71600_1784626440.jpg) Martin Jonathan Reyes Hernández Graphic Design Degree](https://jobicy.com/u/id71600.md) [All talent ↗](https://jobicy.com/talent.md) * [Overview](#overview) * [Portfolio](#portfolio) * [Services](#services) ## About Me My personal mission is to help make people’s lives easier. I have thrived at the intersection of marketing, customer experience, and technology, and have collaborated with clients and other stakeholders to understand their pain points, gather feedback, and propose solutions. I get joy out of transforming complex business problems into teachable moments, empowering clients along the way. I am comfortable defining product visions and requirements, establishing roadmaps and market strategies, and translating these into meaningful features that drive value for both clients and end-users. In the past I have managed development, QA, marketing, and support teams, prioritizing the quality of the products and services we offered while conducting regular data analyses and testing to identify trends, patterns, and user behaviors that inform product optimization strategies. The possibility of working with a high-performing team and leveraging my skills to inspire positive change while meeting revenue and strategic goals really excites me. ## Skills ### [Project Management](https://jobicy.com/talent/project-management.md)[SQL](https://jobicy.com/talent/sql.md)[Communication](https://jobicy.com/talent/communication.md)[SaaS](https://jobicy.com/talent/saas.md)[Account Management](https://jobicy.com/talent/account-management.md)[Customer Success](https://jobicy.com/talent/customer-success.md)[Leadership](https://jobicy.com/talent/leadership.md)[Agile](https://jobicy.com/talent/agile.md)[Market Research](https://jobicy.com/talent/market-research.md)[Quality Assurance](https://jobicy.com/talent/quality-assurance.md)[Scrum](https://jobicy.com/talent/scrum.md)[Marketing Strategy](https://jobicy.com/talent/marketing-strategy.md)[Contract Negotiation](https://jobicy.com/talent/contract-negotiation.md)[Operations](https://jobicy.com/talent/operations.md)[Brand Strategy](https://jobicy.com/talent/brand-strategy.md)[Competitor Research](https://jobicy.com/talent/competitor-research.md) ## Experience Chief Product Officer @ Urgently Health 03/2019 - 06/2023 Designed, evaluated, and launched Urgently Health SaaS platform for desktop, iOS, and Android. Directed Marketing and Development teams, upholding our vision of making last-minute healthcare more accessible and convenient, and developed strategies, roadmaps, features, and optimizations based on feedback from patients and medical professionals. Product Manager, MSP & Smart Office @ Techmenity 08/2018 - 10/2019 Spearheaded the creation of the managed services department, designing product offerings, brand strategies, and pricing. Worked with businesses to understand their processes and software spending, translating requirements into functional solutions, while managing a team of technicians supporting over 200 computers in 5 distinct locations. IT Support Specialist @ Techmenity 11/2017 - 08/2018 Account Executive @ Square Root Creative 09/2016 - 05/2017 Managed client accounts and contributed to over 15 marketing campaigns, defining product use cases, pain points, and how our clients’ products met the needs of buyers. Researched market trends and performed competitive analyses, creating data sheets, case studies, blogs, white papers, and other collateral to support client sales and marketing efforts. Account Coordinator @ Square Root Creative 01/2015 - 09/2016 ## Education Western Governors University 09/2019 - 05/2021 MBA IT Management Fordham University 09/2010 - 05/2014 BS Marketing This professional hasn’t added portfolio projects yet. This professional hasn’t listed any services yet.