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Arne Allen

# Customer service representative

Actively looking · Member since 15 Sep 2023 [Message](https://jobicy.com/dashboard-page.md)

ShareLocationUnited StatesDesired salaryfrom 20 USD/hourlyWork preferenceFull TimeExperience levelNot set
* [Overview](#overview)
* [Portfolio 0](#portfolio)
* [Services 0](#services)

## About

Professional summaryI am a customer service representative working on an associates degree in information technology. I graduate in may of 2025. I also am learning to be a front end developer. I have over 5 years of customer service experience and have great verbal and written communication skills.

## Skills

22 capabilities[Administration](https://jobicy.com/talent/administration.md)[Communication Skills](https://jobicy.com/talent/communication-skills.md)[Creative Thinking](https://jobicy.com/talent/creative-thinking.md)[Creative Writing](https://jobicy.com/talent/creative-writing.md)[Critical Thinking](https://jobicy.com/talent/critical-thinking.md)[CSS](https://jobicy.com/talent/css.md)[Customer Care](https://jobicy.com/talent/customer-care.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Customer Support](https://jobicy.com/talent/customer-support.md)[DevOps](https://jobicy.com/talent/devops.md)[Frontend](https://jobicy.com/talent/frontend.md)[Health Insurance](https://jobicy.com/talent/health-insurance.md)[Help Desk](https://jobicy.com/talent/help-desk.md)[HTML CSS](https://jobicy.com/talent/html-css.md)[JavaScript](https://jobicy.com/talent/javascript.md)[Knowledge Management](https://jobicy.com/talent/knowledge-management.md)[Microsoft Office](https://jobicy.com/talent/microsoft-office.md)[Microsoft PowerPoint](https://jobicy.com/talent/microsoft-powerpoint.md)[Microsoft Word](https://jobicy.com/talent/microsoft-word.md)[Phone Support](https://jobicy.com/talent/phone-support.md)[Scheduling](https://jobicy.com/talent/scheduling.md)[Software Development](https://jobicy.com/talent/software-development.md)

## Experience

Career history

### Digital tech representative · Capital one

To 07/23• Help Customers to get access to online accounts
• Help customers with enrollment
• Make payments to customers accounts and help enroll billing information
• Verification/security for customers account
• Engage and Acknowledge customers for excellent customer service experience

### Scheduling coordinator · Children’s hospital of the kings daughters

To 10/21• Register patients
• Verify insurance
• Prior Authorizations for Procedures
• Faxes
• Set appointments for patient and follows up

### Front desk · In and out medical center

To 05/19• Register patients and verify insurance
• Fax and File papers to and from other companies
• Various day to day office needs

### Front desk registration representative · Tidewater pediatrics

To 05/18• Check patients in and out
• Answer phones
• Verify insurances
• Set appointments for patients and follow up
• Verify referrals
• Other various day to day office needs

### Keyholder · Solstice sunglasses

To 05/17• Open/close store
• Acting assistant manager
• Inventory
• Cashier
• Visual

## Education

Learning history

### University of phoenix

To 5/25Associates of Information technology

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