![Lisa Levy](https://jobicy.com/react/themes/app/images/avatar.jpg) Lisa Levy # Operations Supervisor Actively looking · Member since 18 Dec 2023 [Message](https://jobicy.com/dashboard-page.md) ShareLocationUnited StatesDesired salaryUnspecifiedWork preferenceFull TimeExperience levelNot set * [Overview](#overview) * [Portfolio 0](#portfolio) * [Services 0](#services) ## About Professional summarySeasoned and adaptable supervisor with over 15 years of experience managing teams, driving efficiency, and exceeding expectations across diverse industries. Proven success in employee development, problem-solving, budget management, and building high-performing teams ## Skills 23 capabilities[Active Listening](https://jobicy.com/talent/active-listening.md)[Android](https://jobicy.com/talent/android.md)[Bank Reconciliation](https://jobicy.com/talent/bank-reconciliation.md)[Banking](https://jobicy.com/talent/banking.md)[Budgeting](https://jobicy.com/talent/budgeting.md)[Business Administration](https://jobicy.com/talent/business-administration.md)[Business Development](https://jobicy.com/talent/business-development.md)[Coaching](https://jobicy.com/talent/coaching.md)[Communication](https://jobicy.com/talent/communication.md)[Critical Thinking](https://jobicy.com/talent/critical-thinking.md)[Customer Care](https://jobicy.com/talent/customer-care.md)[Data Entry](https://jobicy.com/talent/data-entry.md)[Detail Oriented](https://jobicy.com/talent/detail-oriented.md)[Flexibility](https://jobicy.com/talent/flexibility.md)[Google Docs](https://jobicy.com/talent/google-docs.md)[Google Suite](https://jobicy.com/talent/google-suite.md)[HR](https://jobicy.com/talent/hr.md)[Microsoft Office](https://jobicy.com/talent/microsoft-office.md)[Operations Management](https://jobicy.com/talent/operations-management.md)[Organizational Skills](https://jobicy.com/talent/organizational-skills.md)[Team Management](https://jobicy.com/talent/team-management.md)[Zendesk](https://jobicy.com/talent/zendesk.md)[Zoom](https://jobicy.com/talent/zoom.md) ## Experience Career history ### Title and Registration Supervisor · Vroom 11/2021 – 05/2023As Title and Registration Supervisor, I managed and coordinated all activities related to title and registration, ensuring accuracy and efficiency in accordance with company and state guidelines. I introduced initiatives such as SOPs for all processes, tracking employee performance, and customer service training programs. Additionally, I played a key role in hiring, managing, and developing staff, and identifying and implementing process improvements. My goal was to create a streamlined and efficient process for title and registration activities, while ensuring excellent customer service ### Operations Supervisor · Amegy Bank 10/2018 – 11/2021As a supervisor in the Lockbox department, I made sure everything ran smoothly and efficiently. I managed staff and their schedules, trained them, allocated workloads, and ensured they followed procedures and standards. I also helped with financial management and looked for ways to improve processes. To keep the team engaged, I provided feedback and recognition and created a safe work environment. ### Supervisor · Group 1 Automotive 10/2011 – 10/2018I effectively managed a cross-functional team of agents, providing essential employee feedback through various methods such as side-by-side coaching, performance reviews, and deficiency management. In addition to overseeing these feedback mechanisms, I held direct responsibility for the management and execution of all payroll activities within the organization. My role extended to playing a pivotal part in the recruitment processes by closely collaborating with the Learning and Development team. I handled all human resource-related issues, including attendance management and resolving interpersonal workplace conflicts, ensuring a harmonious working environment. ## Education Learning history ### University of Houston-Downtown 2016 – 2018Bachelor's Degree Minor in Communication This professional hasn’t added portfolio projects yet. This professional hasn’t listed any services yet.