Amy Upchurch # Project Manager Location United StatesDesired Salary UnspecifiedWork preference Full TimeLinks Status Actively looking Field / Industry Product & Operations * SharePreferences:Relocation: NoNotice Period: ImmediateSkill Assessments:This user has not passed any tests yet Languages: English - Spanish - Report [Overview](#overview) * [Portfolio](#portfolio) ## About Me Experienced Project Manager with a passion for public health and social causes. Skilled in Organization Skills, Customer Service, Writing, Microsoft Office, and Problem Solving. Graduated Cum Laude from Howard Community College in 2019 with a degree in Public Health. Current Account Manager at Empire Management Group. ## Skills ### [Project Management](https://jobicy.com/talent/project-management.md)[Problem Solving](https://jobicy.com/talent/problem-solving.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Communication](https://jobicy.com/talent/communication.md)[Sales](https://jobicy.com/talent/sales.md)[Relationship Management](https://jobicy.com/talent/relationship-management.md)[Networking](https://jobicy.com/talent/networking.md)[Critical Thinking](https://jobicy.com/talent/critical-thinking.md)[Event Management](https://jobicy.com/talent/event-management.md)[Google Apps](https://jobicy.com/talent/google-apps.md) ## Experience Account Manager @ Empire Management Group November 2023 - Present Mastered Verizon product knowledge in order to successfully sell their products and services Participated in a daily management training courses to further my career development Networked with highly successful entrepreneurs to improve upon my own skills and knowledge Interacted with customers, colleagues and management in a professional and friendly manner Served as a point of contact for customers’ questions and concerns Project Manager @ Capital Remodeling June 2020 - August 2023 Played a pivotal role in the corporate management team of a multi-million dollar remodeling company Coordinated with cross-functional teams to guarantee that all projects went smoothly Generated weekly reports to streamline workflow across various branches, enhancing efficiency Improved efficiency and communication between installers and upper management Trained and delegated tasks to new staff members, contributing to their professional growth Senior Caregiver @ Saunders Medical Center September 2018 - June 2020 Provided personalized and compassionate care to a 58-year-old paraplegic client, ensuring their physical and emotional well-being Assisted with Activities of Daily Living and Enrichment Activities for this client including bathing, dressing, grooming, feeding and mobility support Maintained detailed records of the client's daily routines and progress, ensuring continuity of care Events Supervisor @ Baltimore Yacht Club May 2017 - December 2019 Interviewed, hired and mentored staff members, fostering a skilled and cohesive team Formed positive and lasting relationships with members, staff and colleagues Effectively resolved daily customer service issues, and ensured member satisfaction Designed well-organized and visually appealing materials for weekly events Showcased a commitment to professional development by staying engaged with events and training opportunities through the Club Management Association of America (CMAA), keeping up-to-date with the latest industry trends and best practices Busser/Back-server/Server/Hostess/Refreshment Room Personnel @ Cattail Creek Country Club May 2013 - January 2018 Delivered exceptional customer service, ensuring a positive experience for all patrons Proficiently used the Point of Sale (POS) system for order processing Demonstrated flexibility and a commitment to personal growth, leading to promotions and training of new employees ## Education Howard Community College May 2018 - December 2019 Associates of the Arts for Public Health, Cum Laude Portfolio not available.