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[All talent ↗](https://jobicy.com/talent.md)
* [Overview](#overview)
* [Portfolio](#portfolio)

## About Me

Dedicated professional with a passion for providing administrative assistance for sales teams. Skilled in delivering high-quality customer service, managing customer inquiries and processing orders and returns. Proven success in streamlining processes to improve efficiency and customer satisfaction levels.

## Skills

### [Communication Skills](https://jobicy.com/talent/communication-skills.md)[Analytical Skills](https://jobicy.com/talent/analytical-skills.md)[Coaching](https://jobicy.com/talent/coaching.md)[Detail Oriented](https://jobicy.com/talent/detail-oriented.md)

## Experience

Virtual Sales Expert @ AT&T  2021/august 2023 Provided personalized customer service by responding quickly to inquiries via phone, email or chat support systems.
Created detailed reports on customer interactions for management review.
Assisted with onboarding new staff members by providing guidance on virtual selling techniques.
Optimized workflow processes using innovative technology solutions.
Maintained thorough knowledge of company products and services to effectively present solutions to customers' needs.

Sales Consultant @ AT&T  2013/may 2021 Developed and implemented new strategies to educate consumers on how to best utilize their devices
Designed promotional displays of featured devices to showcase their functionality and increase sales
Marketed to local businesses to inform consumers of new devices and technology to increase store revenue.
Demonstrated excellent customer service skills when dealing with client inquiries.
Communicated product features, advantages, and benefits to customers.
Developed and maintained relationships with customers to ensure repeat business.

Assisant Manager @ Best Buy Mobile  2011/january 2013 Maintained strong knowledge of all wireless products, accessories, pricing plans, and promotions for all carrier to maximize sales opportunities.
Reached and exceeded sales goals each month resulting in consecutive top seller awards.
Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
Helped oversee the daily operations of the store, managing staff and inventory.
Communicated with clients to address questions, concerns, and needs and provide quality customer service.
Organized company merchandise and displays to increase brand awareness and product sales.

## Education

University Of North Texas  2018/december 2022  Applied Commerce

Portfolio not available.

Services not available.