Manpreet Kaur

# Front desk representative

Location CanadaDesired Salary UnspecifiedWork preference Full TimeLinks Status   Actively looking Field / Industry Customer Success

* SharePreferences:Relocation: NoNotice Period: ImmediateSkill Assessments:This user has not passed any tests yet

Languages:  English -

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[Overview](#overview)

## About Me

Enterprising, hardworking, and skilled professional with proven success directing a broad range of customer service environment and participating in planning, analyzing and implementing solutions in support of business objectives. Working experience spans over 2+ years. Currently looking for a career position in the field of Customer Services, Tech Support and Implementation of Business Systems to meet the present-day challenges.

## Skills

### [Communication Skills](https://jobicy.com/talent/communication-skills.md)[Time Management](https://jobicy.com/talent/time-management.md)[Microsoft Office](https://jobicy.com/talent/microsoft-office.md)[Microsoft Excel](https://jobicy.com/talent/microsoft-excel.md)[Microsoft Word](https://jobicy.com/talent/microsoft-word.md)[Patience](https://jobicy.com/talent/patience.md)

## Education

Punjabi university  May 2018  MSC in Information Technology

Northern College  May 2021  Post Graduate diploma in Information System Business Analysis and International Business Management

## Experience

Front Desk Representative @ Magnum Protective services  From •	Provided excellent customer service by responding promptly to inquiries and requests via phone, email and chat, contributing to a professional approach and high resident satisfaction levels.
•	Collaborated effectively with colleagues to enhance overall productivity.
•	Tailored communication style based on individual needs demonstrating adaptability in conveying information to ensure understanding and clarity for everyone.
•	Prepared detailed reports on services by collecting and analyzing client data, contributing to strategic decision-making.
•	Implemented robust data security protocols to safeguard confidential information and maintain an organized up-to-date database ensuring accuracy and compliance with data protection regulations.
•	Oversaw payment processing for various amenity bookings ensuring accuracy and conduct regular audits to verify payment transactions.