Jerrie Young

# Sales Support Specialist

Location United StatesDesired Salary 19 -  USD/hourlyWork preference Full TimeLinks Status   Actively looking Field / Industry HR & Recruiting

* SharePreferences:Relocation: NoNotice Period: ImmediateSkill Assessments:This user has not passed any tests yet

Languages:  English -

Report
[Overview](#overview)

## About Me

My name is Jerrie. I am a passionate, aspiring HR Professional with more than two years of experience managing and implementing HR strategies. I have a proven ability to lead and develop teams, with a track record of successfully working with department heads to set qualifications for each position. I have a strong understanding of labor laws and regulations. I am well-versed in establishing and maintaining positive relationships with management and other stakeholders. I possess strong organizational and project management skills, focusing on driving operational efficiency and process improvement within the organization’s unique demands. I can be adept at utilizing numerous recruiting technologies, formulating detailed job descriptions, and establishing qualification requirements and terms and conditions of employment with managers. Strategic thinker with a solid ability to align HR initiatives with the overall goals and objectives of the organization. I am committed to driving success, development, and engagement in a high-performing workforce.

## Skills

### [Salesforce](https://jobicy.com/talent/salesforce.md)[Analytical Skills](https://jobicy.com/talent/analytical-skills.md)[Interpersonal Skills](https://jobicy.com/talent/interpersonal-skills.md)[Onboarding](https://jobicy.com/talent/onboarding.md)[Data Entry](https://jobicy.com/talent/data-entry.md)[SAP](https://jobicy.com/talent/sap.md)[Social Media Management](https://jobicy.com/talent/social-media-management.md)[HR Management](https://jobicy.com/talent/hr-management.md)[Recruiting](https://jobicy.com/talent/recruiting.md)[Public Speaking](https://jobicy.com/talent/public-speaking.md)[Email](https://jobicy.com/talent/email.md)[Business Management](https://jobicy.com/talent/business-management.md)[Phone Support](https://jobicy.com/talent/phone-support.md)[Active Listening](https://jobicy.com/talent/active-listening.md)[Administrative Assistant](https://jobicy.com/talent/administrative-assistant.md)

## Education

DeVry University  08/2020 - 07/2023  Bachelor of Science in Technical Management with a specialization in Human Resources Management

Currently attending.

## Experience

RPO Recruitment Specialist @ Kelly Services  06/2022 - 05/2023 Responsible for researching potential candidates and interviewing top prospects to find and hire the best candidates for open positions within the organization.
Collaborated with department heads to define and establish position qualifications, leading to the successful filling of critical roles.
Implemented innovative sourcing strategies, leveraging various job boards, social media, and referral networks to attract and retain top talent for clients.
Developed and maintained strong relationships with clients, providing regular updates and recommendations to optimize the RPO process and meet changing recruitment needs.
Conducted thorough phone screenings of potential candidates and provided comprehensive assessments to Hiring
Managers for informed decision-making.

Employee Field Service Representative @ Kelly Services  01/2021 - 06/2022 Demonstrated exceptional skills, and consistently exceeded satisfaction targets by proactively resolving issues and providing timely and effective support to employees.
Provided first-level support for Payroll, Taxation, Wage & Hour Compliance, Garnishment, Payment options, Bonus,
Expense Reporting, Time submission, Anti-Harassment training, Work Time Screenings, and Leave plans for the AMER and CAN Region.
Handled employee and field issues with a positive attitude and processed resolutions according to established policies, knowledge articles, and procedures.
Assisted job seekers through the Talent Connection program by conducting job searches and scheduling interviews via phone and chat.
Maintained thorough and accurate records of all inbound calls, utilizing a comprehensive case management tool to ensure efficient resolution and tracking of customer inquiries and concerns.