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* [Overview](#overview)
* [Portfolio](#portfolio)

## About Me

My work experience includes customer service skills and client-based assistance that has relied heavily upon expeditious decision-making skills, organization and deductive reasoning. I have been promoted to leadership roles several times and I am an excellent team player. I also have the focus and drive to get any job done when left on my own. I have maintained proficiency in all Microsoft operating systems including Word, PowerPoint, and Excel. I am familiar with all current Windows up to and including 11 Pro.

## Skills

### [Problem Solving](https://jobicy.com/talent/problem-solving.md)[Time Management](https://jobicy.com/talent/time-management.md)[Microsoft Office](https://jobicy.com/talent/microsoft-office.md)[Risk Management](https://jobicy.com/talent/risk-management.md)[Relationship Management](https://jobicy.com/talent/relationship-management.md)[Training](https://jobicy.com/talent/training.md)[Troubleshooting](https://jobicy.com/talent/troubleshooting.md)[Team Leadership](https://jobicy.com/talent/team-leadership.md)[Technical Support](https://jobicy.com/talent/technical-support.md)[Quality Assurance](https://jobicy.com/talent/quality-assurance.md)[Scheduling](https://jobicy.com/talent/scheduling.md)[Data Entry](https://jobicy.com/talent/data-entry.md)[SAP](https://jobicy.com/talent/sap.md)[Customer Retention](https://jobicy.com/talent/customer-retention.md)[Statistics](https://jobicy.com/talent/statistics.md)[Windows Server](https://jobicy.com/talent/windows-server.md)[Typing](https://jobicy.com/talent/typing.md)[Self motivated](https://jobicy.com/talent/self-motivated.md)

## Experience

Lead Warehouse Associate @ Aldez Containers  August/2022 - March/2023      Sortation Lead @ Technicolor  September/2018 - October/2019      Crew Leader @ Patti's Cleaning-N-Things  February/2013 - August/2018      Technical Support/Customer Retention @ Sutherland Global Services  November/2011 - January/2013

## Education

University of North Alabama  January/2010 - December/2013  Bachelor of Science

Completed

Portfolio not available.

Services not available.