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* [Overview](#overview)
* [Portfolio](#portfolio)

## About Me

I consider myself to be a determined, yet intelligent person. With over 5 years of Customer Support experience (among additional experience I have obtained over the years) both remote and onsite, I have mastered a variety of skills that can contribute to any working environment presented.

## Skills

### [Problem Solving](https://jobicy.com/talent/problem-solving.md)[Salesforce](https://jobicy.com/talent/salesforce.md)[Analytical Skills](https://jobicy.com/talent/analytical-skills.md)[SaaS](https://jobicy.com/talent/saas.md)[Sales](https://jobicy.com/talent/sales.md)[Account Management](https://jobicy.com/talent/account-management.md)[Microsoft Office](https://jobicy.com/talent/microsoft-office.md)[Team Leadership](https://jobicy.com/talent/team-leadership.md)[Technical Support](https://jobicy.com/talent/technical-support.md)[Microsoft Excel](https://jobicy.com/talent/microsoft-excel.md)[Customer Support](https://jobicy.com/talent/customer-support.md)[Microsoft Word](https://jobicy.com/talent/microsoft-word.md)[Empathy](https://jobicy.com/talent/empathy.md)[Operations Management](https://jobicy.com/talent/operations-management.md)[Conflict Resolution](https://jobicy.com/talent/conflict-resolution.md)[English Language](https://jobicy.com/talent/english-language.md)[Email](https://jobicy.com/talent/email.md)[Computer Literacy](https://jobicy.com/talent/computer-literacy.md)[Phone Support](https://jobicy.com/talent/phone-support.md)[Active Listening](https://jobicy.com/talent/active-listening.md)[Patience](https://jobicy.com/talent/patience.md)

## Experience

Customer Service Representative/Technical Support @ Sutherland Global Services  8, 2018      Subject Matter Expert @ Sutherland Global Services  2019 - 2021      Inbound/Outbound Sales @ GG Efficiency Ltd  2018

## Education

Excelsior Community College  Sept 2016 - June 2018  Associate of Science in Nursing

Portfolio not available.

Services not available.