Helen Estifanos # Management Location United StatesDesired Salary UnspecifiedWork preference Full TimeLinksNot setStatus Actively looking Field / Industry Product & Operations * SharePreferences:Relocation: NoNotice Period: ImmediateSkill Assessments:This user has not passed any tests yet Languages: English - Report [Overview](#overview) * [Portfolio](#portfolio) ## About Me I am a dedicated professional with strong leadership, communication, and operations management skills. Throughout my career, I have gained valuable experience training teams, improving workflow efficiency, solving problems, and maintaining high performance in fast-paced environments. I take pride in my ability to assist managers and support onboarding processes to ensure smooth team operations during high-demand periods. I have worked closely with new employees, providing hands-on guidance and mentoring to help them meet company procedures, productivity standards, and safety protocols. My experience includes working in high-volume distribution environments where accuracy and efficiency are critical. I am comfortable collaborating with team members to meet daily production and shipping deadlines. In previous roles, I have also supported technical teams by assisting operators with product and repair issues and supervising line operations. My background includes assembling and disassembling small electronic parts, which has enhanced my attention to detail and technical aptitude. I graduated with a Bachelor of Science in Business Administration, which complements my practical experience with academic knowledge in business management, operations, marketing, and accounting. My education has strengthened my understanding of business principles and prepared me for further growth in management and operations roles. I am eager to leverage my skills and experience to contribute effectively to a dynamic team, driving operational success and fostering a productive work environment. I am committed to continuous learning and professional development to achieve excellence in my career. ## Skills ### [Problem Solving](https://jobicy.com/talent/problem-solving.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Communication](https://jobicy.com/talent/communication.md)[Time Management](https://jobicy.com/talent/time-management.md)[Leadership](https://jobicy.com/talent/leadership.md)[Technical Support](https://jobicy.com/talent/technical-support.md)[Marketing](https://jobicy.com/talent/marketing.md)[Performance Management](https://jobicy.com/talent/performance-management.md)[Accounting](https://jobicy.com/talent/accounting.md)[Operations Management](https://jobicy.com/talent/operations-management.md)[Operations](https://jobicy.com/talent/operations.md)[Business Management](https://jobicy.com/talent/business-management.md) ## Experience Trainer/Supervisor @ Macy’s November 2018 - September 2025 Assisted managers with onboarding support and workflow coordination to maintain team efficiency during high-demand seasons. Trained and mentored new employees on company procedures, productivity standards, and safety protocols. Provided hands-on guidance to ensure new hires met performance expectations. Picked, packed, and processed customer orders accurately in a high-volume distribution environment. Mail Sorter (Temporary Assignment) @ Randstad March 2018 - July 2018 Sorted, organized, and prepared outgoing mail materials for distribution to schools. Maintained efficiency and accuracy in a fast-paced warehouse production environment. Worked collaboratively with team members to meet daily production and shipping deadlines. Phone Technician/Trainer @ Apple January 2016 - January 2018 Assisted operators with product, repair, and tool-related issues. Assisted line lead with supervision of operators. Assembled and disassembled small electronic parts and screws. ## Education Oregon State University 09/2022 - 09/2024 Bachelor of Science in Business Administration GPA: 3.3/4.0; Relevant Coursework: Business Management, Operations, Marketing, Accounting Sacramento City College 01/2020 - 12/2021 Associate of Science in Business Administration Sacramento City College 01/2018 - 12/2019 Associate of Arts in Interdisciplinary Studies: Social and Behavioral Sciences, Social Sciences Sacramento City College 09/2017 - 05/2019 Associate of Science in Administration of Justice Portfolio not available.