![Christy Grantham](https://jobicy.com/react/themes/app/images/avatar.jpg)
Christy Grantham

# Customer service

Actively looking · Member since 25 Dec 2024 [Message](https://jobicy.com/dashboard-page.md)

ShareLocationUnited StatesDesired salaryfrom 30 USD/hourlyWork preferenceFull TimeExperience levelNot set
* [Overview](#overview)
* [Portfolio 0](#portfolio)
* [Services 0](#services)

## About

Professional summaryExperienced customer service professional with over 5 years of expertise in resolving customer concerns, delivering technical support, and ensuring satisfaction. Currently pursuing studies at Southern Crescent College, seeking a remote work-from-home customer service role to utilize my communication, problem-solving, and organizational skills effectively.

## Skills

5 capabilities[Communication Skills](https://jobicy.com/talent/communication-skills.md)[Computer Literacy](https://jobicy.com/talent/computer-literacy.md)[Customer Care](https://jobicy.com/talent/customer-care.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Market Research](https://jobicy.com/talent/market-research.md)

## Experience

Career history

### Customer Service Representative · Bright Solutions, LLC | Remote

May 2020 – December 2023Managed 50+ customer interactions daily across phone, email, and chat channels, achieving a 97% satisfaction rate.

### Sales and Customer Support Associate · Elite Connect Solutions | Columbus, GA

January 2015 – February 2017Assisted customers with product recommendations, upselling, and order placements.

Resolved billing inquiries promptly and maintained a high level of accuracy in account management.

## Education

Learning historyNo education data available.

This professional hasn’t added portfolio projects yet.

This professional hasn’t listed any services yet.