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Artishea Ingram

# CUSTOMER CARE REPRESENTATIVE

Actively looking · Member since 26 Feb 2025 [Message](https://jobicy.com/dashboard-page.md)

ShareLocationUnited StatesDesired salaryUnspecifiedWork preferencePart TimeExperience levelNot set
* [Overview](#overview)
* [Portfolio 0](#portfolio)
* [Services 0](#services)

## About

Professional summaryClient Support Representative with 9+ years of experience in customer service, file handling, developing strategies to train new hires and peers, and processing monetary transactions. Seeking to leverage background of customer service and education into a career with a progressive organization.

## Skills

15 capabilities[Canva](https://jobicy.com/talent/canva.md)[Content Creation](https://jobicy.com/talent/content-creation.md)[Creative Thinking](https://jobicy.com/talent/creative-thinking.md)[Creative Writing](https://jobicy.com/talent/creative-writing.md)[Customer Care](https://jobicy.com/talent/customer-care.md)[Data Entry](https://jobicy.com/talent/data-entry.md)[Google Docs](https://jobicy.com/talent/google-docs.md)[Google Slides](https://jobicy.com/talent/google-slides.md)[Lead Generation](https://jobicy.com/talent/lead-generation.md)[Organizational Skills](https://jobicy.com/talent/organizational-skills.md)[Patience](https://jobicy.com/talent/patience.md)[Payments](https://jobicy.com/talent/payments.md)[Teaching](https://jobicy.com/talent/teaching.md)[Training](https://jobicy.com/talent/training.md)[Zoom](https://jobicy.com/talent/zoom.md)

## Experience

Career history

### TOTAL LOSS CUSTOMER CARE REPRESENTATIVE · GEICO

April 2017 – November 2023● Corresponded with customers and financial institutions in a fast-paced call center environment
● Reviewed and processed documents to issue payments to the proper parties
● Resolved customer inquiries and disputes
● Updated data using the Atlas and KANA computer systems
● Assisted with training employees from various departments to use the KANA
computer system

### CUSTOMER SERVICE TECHNICIAN · Macon Water Authority

December 2014 – March 2017● Provided customer assistance via phone as well as face to face
● Processed cash, check, and card transactions
● Maintained and balanced cash drawer
● Received promotion from temporary receptionist to full time customer service
representative within 6 months.
● Assisted with training new hires

## Education

Learning history

### Wesleyan College

August 2010 – May 2014Bachelor of Arts: Psychology

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