Tiina Hamalis

# Quality Assurance Analyst

Location CyprusDesired Salary UnspecifiedWork preference Full Time, ContractLinks Status   Actively looking Field / Industry Data Science & Analytics

* SharePreferences:Relocation: NoNotice Period: ImmediateSkill Assessments:This user has not passed any tests yet

Languages:  English -   Finnish -

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[Overview](#overview)

## About Me

Ensuring quality with precision -
Quality monitoring, LIO, chat, voice, email, translations, transcripts, gaming industry

## Skills

### [Salesforce](https://jobicy.com/talent/salesforce.md)[Analytical Skills](https://jobicy.com/talent/analytical-skills.md)[Data Analysis](https://jobicy.com/talent/data-analysis.md)[CRM](https://jobicy.com/talent/crm.md)[Leadership](https://jobicy.com/talent/leadership.md)[Training](https://jobicy.com/talent/training.md)[Troubleshooting](https://jobicy.com/talent/troubleshooting.md)[Technical Support](https://jobicy.com/talent/technical-support.md)[Customer Support](https://jobicy.com/talent/customer-support.md)[Quality Assurance](https://jobicy.com/talent/quality-assurance.md)[Coaching](https://jobicy.com/talent/coaching.md)[Performance Management](https://jobicy.com/talent/performance-management.md)[Critical Thinking](https://jobicy.com/talent/critical-thinking.md)[Detail Oriented](https://jobicy.com/talent/detail-oriented.md)[GDPR](https://jobicy.com/talent/gdpr.md)[Teaching](https://jobicy.com/talent/teaching.md)[Knowledge Management](https://jobicy.com/talent/knowledge-management.md)[Management](https://jobicy.com/talent/management.md)[Research And Analysis](https://jobicy.com/talent/research-and-analysis.md)[Fast Learner](https://jobicy.com/talent/fast-learner.md)

## Education

Kuninkaantie High School  2002 - 2006  High school diploma

## Experience

Quality Assurance Analyst @ Foundever  August 2021 - Present Monitoring / Mentoring areas of voice, chat and email

Customer support specialist @ Foundever  March 2021 - August 2021      Receptionist @ Sunwing Sandy Bay  March 2017 - November 2019 Receptionist A
Receptionist duties
Airport check in
Reservations

Receptionist @ Pavlinia Hotel Apts.  March 2012 - November 2016