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* [Overview](#overview)
* [Portfolio](#portfolio)

## About Me

Dynamic and adaptable professional with 3 years of experience in the service field, seeking new challenges and opportunities in a different sector. Good coordination skills, a strong ability to listen, and a deep understanding of work requirements. Eager to learn and embrace new skills to achieve personal and professional growth.

## Skills

### [Salesforce](https://jobicy.com/talent/salesforce.md)[Customer Support](https://jobicy.com/talent/customer-support.md)[Zendesk](https://jobicy.com/talent/zendesk.md)[Coordination](https://jobicy.com/talent/coordination.md)[Active Listening](https://jobicy.com/talent/active-listening.md)[Fast Learner](https://jobicy.com/talent/fast-learner.md)

## Experience

Customer Service Agent @ Sunday Ins  01/Apr/2021 - 31/Oct/2024 - Answer incoming calls and online platform (Line OA/Facebook Messenger)
- Provide information about products
- Respond to inquiries, resolve issues, and offer appropriate solutions to customers
- Coordinate with relevant departments to resolve customer concerns
- Record customer interactions and issues in the company’s system
- Follow up and update customers on the status of their inquiries or requests

Guest Service Agent (Trainee) @ Mövenpick Hotels Sukhumvit 15 Bangkok  Jan - Mar 2020 I have an experience as a Guest Service Agent Trainee, I assisted with guest check-ins and check-outs, handled guest inquiries and small requests, and coordinated with other departments, while also learning the hotel management system and improving my English skills through frequent interactions with international guests.

## Education

Kasetsart University  2016 - 2020  Bachelor of Business in Hotel and Tourism Management.

Portfolio not available.

Services not available.