Ricky Wood

# National Operations Manager

Location United KingdomDesired Salary UnspecifiedWork preference Full TimeLinksNot setStatus   Actively looking Field / Industry Product & Operations

* SharePreferences:Relocation: NoNotice Period: ImmediateSkill Assessments:This user has not passed any tests yet

Languages:  English -

Report
[Overview](#overview)

## About Me

I am an accomplished professional with extensive expertise in resource allocation, quality control procedures, and corporate governance. I demonstrate proficiency in logistics coordination, general office administration, and marketing strategies. I am adept at cross-functional collaboration and conflict resolution, always taking a collaborative approach to logistical planning. Known for my positive attitude and strong financial forecasting abilities, I excel in decision-making, active listening, public speaking, and resource optimisation.

I am skilled in technical report writing and contract negotiations, exhibiting organisational competence, stress tolerance, and IT infrastructure understanding. My strong leadership skills are complemented by business acumen and cultural awareness. I possess exceptional time-management capabilities with a focus on supply chain coordination and data analytics.

I have a comprehensive understanding of compliance regulations and inventory management systems. As a strategic thinker, I have experience in organisational change, technical operations, strategic research, supply negotiation, complex resource management, critical evaluation, and efficient time management. I adhere to HR policies and procedures and am available for travel.

My expertise includes training and development as well as operational strategy implementation across multi-site operations oversight. I am an experienced leader with a focus on national operations management and have a proven track record of driving operational efficiency and streamlining processes to enhance productivity.

I utilise strategic planning and team leadership to achieve organisational goals and am committed to delivering high-quality service and customer satisfaction. I am confident in managing administrative staff and leading teams to ensure productivity and smooth daily operations.

## Skills

### [Customer Service](https://jobicy.com/talent/customer-service.md)[Time Management](https://jobicy.com/talent/time-management.md)[Data Analytics](https://jobicy.com/talent/data-analytics.md)[Team Leadership](https://jobicy.com/talent/team-leadership.md)[Strategic Thinking](https://jobicy.com/talent/strategic-thinking.md)[Conflict Resolution](https://jobicy.com/talent/conflict-resolution.md)[Public Speaking](https://jobicy.com/talent/public-speaking.md)[Active Listening](https://jobicy.com/talent/active-listening.md)

## Education

Darlington College Of Technology  09/1996 - 07/1998  Higher National Diploma in Broadcast Media

Eastbourne Comprehensive  09/1991 - 06/1996  GCSEs

## Experience

National Operations Manager @ Citysprint  10/2014 - Current Translated senior management directives into actionable front-line policies and implemented changes with staff. Designed customised operational plans to meet unique business needs. Streamlined processes to improve and optimise office operations. Oversaw daily operations, guaranteed smooth running of business activities. Achieved customer satisfaction with high-quality service delivery. Led and managed administrative staff to maintain smooth daily operations. Led the team, ensured productivity. Offered friendly, efficient customer service and handled challenging situations with ease.