Khara Crawford

# Customer Service Representative/Data Entry

Location United StatesDesired Salary UnspecifiedWork preference VolunteerLinksNot setStatus   Actively looking Field / Industry Customer Success

* SharePreferences:Relocation: NoNotice Period: ImmediateSkill Assessments:This user has not passed any tests yet

Languages:  English -

Report
[Overview](#overview)
* [Portfolio](#portfolio)

## About Me

Knowledgeable and dedicated customer service professional with extensive experience. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success.

## Skills

### [Microsoft Excel](https://jobicy.com/talent/microsoft-excel.md)[Detail Oriented](https://jobicy.com/talent/detail-oriented.md)[Data Entry](https://jobicy.com/talent/data-entry.md)[Computer Literacy](https://jobicy.com/talent/computer-literacy.md)

## Experience

Customer Relations Representative @ Fort Worth Public Library  To current Provides customer service at the circulation desk via the telephone and in person
Responsible for circulating items in and out and issuing library cards
Cash handling, including cash, checks, and credit/debit card transactions
Answers general customer questions
Assist customers with use of photo copier and book scanner
Greets customers and providing orientation of the facility
Creates public computer reservation and assists customer with printing and other tasks
Data Entry in the Fort Worth History Center finding aid repository and indexes
Promotes Fort Worth Public Library and Fort Worth History Center programs and initiatives
Other Duties as assigned

Credit Verification @ JPMorgan Chase  To 7/202 Conducted inbound and outbound calls to clear fraud alerts
Re-keyed applicants to insure accurate data
Preformed job and insurance verifications
Preformed welcome and post funding calls to insure all information in the system is correct and accurate

Temporary Associate @ Randstad  To 08/2015 Assigned to JP Morgan Chase Loan Servicing Specialist/Credit Bureau Department
Processed customer credit Bureau disputes working special projects reports assigned by managers
Managed multiple priorities and met strict deadlines, using multiple screens and systems, while keeping up to date with all new procedures
Trained in Quest, E-Oscar, and compliant with all FRCA and FACT ACT regulations

## Education

North Crowley High School  2001  High School Diploma

Portfolio not available.