Olatunde Francis Arulogun # KYC Specialist Location EstoniaDesired Salary UnspecifiedWork preference ContractLinks Status Actively looking Field / Industry Finance & Accounting * SharePreferences:Relocation: NoNotice Period: ImmediateSkill Assessments:This user has not passed any tests yet Languages: English - Estonian - Yoruba - Report [Overview](#overview) * [Portfolio](#portfolio) ## About Me I am a results-driven professional with expertise in business management, regulatory compliance, and strategic planning. I am adept at optimizing operations, integrating financial and marketing strategies, and ensuring adherence to ethical, social, and regulatory principles. I hold certifications in customer service, SQL, data protection, and financial crime investigations. I pride myself on being a strong communicator, capable of collaborating across teams to drive organizational success through informed decision-making and corporate responsibility. My experience spans various roles, including KYC Specialist, Financial Crime Investigator, and Customer Support Agent, where I have honed my skills in due diligence, risk assessment, and customer service. I am committed to continuous learning and professional development, which is reflected in my educational background and certifications. ## Skills ### [Communication Skills](https://jobicy.com/talent/communication-skills.md)[Problem Solving](https://jobicy.com/talent/problem-solving.md)[SQL](https://jobicy.com/talent/sql.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Analytical Skills](https://jobicy.com/talent/analytical-skills.md)[Microsoft Office](https://jobicy.com/talent/microsoft-office.md)[Jira](https://jobicy.com/talent/jira.md)[Strategic Planning](https://jobicy.com/talent/strategic-planning.md)[Technical Support](https://jobicy.com/talent/technical-support.md)[Zendesk](https://jobicy.com/talent/zendesk.md)[Zoom](https://jobicy.com/talent/zoom.md)[Google Docs](https://jobicy.com/talent/google-docs.md)[Trello](https://jobicy.com/talent/trello.md)[Data Protection](https://jobicy.com/talent/data-protection.md)[Business Management](https://jobicy.com/talent/business-management.md) ## Experience KYC Specialist @ NON-DISCLOSURE AGREEMENT 01/05/2023 - CURRENT Conduct comprehensive due diligence on new users, perform periodic KYC record reviews, conduct name screening checks, perform IP address consistency checks, investigate high-risk individuals, and communicate effectively with internal and external parties. Financial Crime Investigator @ MONESE 01/11/2022 - 03/02/2023 Write SAR narratives, conduct due diligence on clients, set priorities, ensure data verification, and communicate effectively with customers. Customer Support Agent @ MONESE 25/11/2021 - 31/10/2022 Respond to customer queries, identify customer needs, update internal databases, monitor social media complaints, and assist in training junior representatives. Customer Support & Verification Specialist @ STARSHIP TECHNOLOGIES 09/12/2020 - 02/2022 Perform due diligence on new clients, review documents, enhance communication with customers, issue refunds, and support order delivery flow. ## Education Tallinn University of Technology 01/09/2022 - 17/01/2025 Master of Arts in Social Sciences (International Business) Tallinn University of Technology 02/09/2018 - 17/06/2021 Bachelor of Arts in Social Sciences (International Business) University of Washington in partnership with Coursera 21/10/2018 - 16/12/2018 Certificate in Speaking to Persuade NIIT 31/12/2013 - 29/06/2015 Certificate in Oracle 12C + Linux & Information Technology Infrastructure Library Federal University of Technology 31/08/2011 - 29/08/2012 Postgraduate Diploma in Transport Management Certified Institute of Shipping 31/12/2008 - 29/12/2011 Higher National Diploma in Shipping Management NIIT 12/2006 - 06/2008 Honours Diploma in Software Engineering Portfolio not available.