Anna Arfaras

# Head of Operations and Project Management

Location United StatesDesired Salary UnspecifiedWork preference Full TimeLinksNot setStatus   Actively looking Field / Industry Finance & Accounting

* SharePreferences:Relocation: NoNotice Period: ImmediateSkill Assessments:This user has not passed any tests yet

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Report
[Overview](#overview)
* [Portfolio](#portfolio)

## About Me

Highly organized professional with 10+ years of experience supporting C-level executives in fast-paced, high-pressure environments. Adept at managing complex calendars, coordinating domestic and international travel, preparing polished presentations, and serving as a trusted liaison between leadership teams and stakeholders. Known for anticipating needs, maintaining confidentiality, and delivering seamless, proactive support that enables executive focus and organizational efficiency. Strategic Planning & Execution, Cross-Functional Leadership, Executive Communication & Reporting, Process & Systems Design, Organizational Alignment, Internal Culture & Rituals, OKR / KPI Tracking & Analysis, Stakeholder Management, Change Management.

## Skills

### [Project Management](https://jobicy.com/talent/project-management.md)[Account Management](https://jobicy.com/talent/account-management.md)[Stakeholder Management](https://jobicy.com/talent/stakeholder-management.md)[Strategic Planning](https://jobicy.com/talent/strategic-planning.md)[Budget Management](https://jobicy.com/talent/budget-management.md)[Change Management](https://jobicy.com/talent/change-management.md)[Accounting](https://jobicy.com/talent/accounting.md)[Vendor Management](https://jobicy.com/talent/vendor-management.md)[Scheduling](https://jobicy.com/talent/scheduling.md)[Team Building](https://jobicy.com/talent/team-building.md)[Event Management](https://jobicy.com/talent/event-management.md)[Administration](https://jobicy.com/talent/administration.md)[Adobe](https://jobicy.com/talent/adobe.md)[Active Listening](https://jobicy.com/talent/active-listening.md)

## Experience

Head of Operations and Project Management @ Decision Counsel  August 2019 - October 2024 Served as a strategic thought partner and force multiplier to the CEO during a period of rapid scaling, aligning executive priorities and managing sensitive, high-impact projects.

Consulting Wine Director / Cellar Master @ Albany Bahamas  October 2024 - April 2025 Created scalable systems for multi-outlet wine program management at a luxury resort.

Account Specialist @ Empson USA  April 2019 - September 2020 Managed 100+ high-value client accounts and opened multiple new business partnerships monthly.

Beverage Director @ Charlie Palmer Steak, Spyglass Lounge, Archer Hotel  May 2018 - May 2019 Led beverage operations, staff training, and guest experience across three luxury outlets.

Assistant General Manager / Sommelier @ Cut by Wolfgang Puck  July 2016 - May 2018 Oversaw a team of 60+, handling scheduling, payroll, training, and service quality.

Data Analytics Consultant @ Wells Fargo  2021 - 2022      General Manager/Sommelier @ A Voce  2015 - 2016      Sales Partner @ Verity Wine Partners  2014 - 2015      Sommelier/Floor Supervisor @ Babbo Ristorante  2012 - 2013      Head Sommelier @ Otto Enoteca  2011 - 2012

## Education

University of Central Florida, Rosen College of Hospitality Management  2004/2009  Certified Sommelier

Le Cordon Bleu Culinary Academy  2008/2009  Honors: ETA SIGMA DELTA

Portfolio not available.