Skill Assessments

This user has not passed any tests yet

Languages  English -   Spanish -

*  ReportPeople also viewed
[![Latavea Tillman](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/05/avatar_63453_1779685578.jpeg) Latavea Tillman Customer Service Specialist](https://jobicy.com/u/id63453.md)
*  [![Sonny De La Cuesta](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/05/avatar_58137_1779685683.jpeg) Sonny De La Cuesta Professional Internet Sales Consultant](https://jobicy.com/u/id58137.md)
*  [![Marcelo Plaza](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/05/avatar_55532_1779685617.jpeg) Marcelo Plaza Customer Service Representative](https://jobicy.com/u/id55532.md)
*  [![Torrey Bass](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/05/avatar_55177_1779685701.jpg) Torrey Bass Business Intelligence](https://jobicy.com/u/id55177.md)
*  [![Diana Farver](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/05/avatar_61518_1779685491.jpg) Diana Farver Pet Care Specialist](https://jobicy.com/u/id61518.md)
*  [![Lakendra Gentry](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/05/avatar_41825_1779685575.png) Lakendra Gentry Customer service support](https://jobicy.com/u/id41825.md)
*  [![Hiram Njehia](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_69615_1783414604.jpg) Hiram Njehia Data Entry Officer](https://jobicy.com/u/id69615.md)
*  [![Mohamed Ali](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/05/avatar_19548_1779685614.jpg) Mohamed Ali Development And Customer Support](https://jobicy.com/u/id19548.md)

[All talent ↗](https://jobicy.com/talent.md)
* [Overview](#overview)
* [Portfolio](#portfolio)

## About Me

I am a detail-oriented and customer-focused professional with a strong foundation in criminal justice and extensive experience in hospitality and client service roles. I have a proven ability to build rapport with diverse clientele, manage multiple responsibilities efficiently, and resolve issues with professionalism and discretion. My strong communication skills in both English and Spanish, along with my international experience, enhance my cultural awareness and adaptability. I am eager to leverage my interpersonal skills, investigative training, and organizational abilities in a dynamic, service-oriented role.

## Skills

### [Microsoft Office](https://jobicy.com/talent/microsoft-office.md)[Team Leadership](https://jobicy.com/talent/team-leadership.md)[Google Workspace](https://jobicy.com/talent/google-workspace.md)[Conflict Resolution](https://jobicy.com/talent/conflict-resolution.md)

## Experience

Bartender @ District Eleven  March 2023 - May 2025 Supervised bar operations and mentored team members to ensure smooth service in a high-volume setting. Onboarded and trained new staff, aligning them with brand standards and operational procedures. Juggled multiple responsibilities under pressure, maintaining quality and efficiency. Managed daily cash reconciliation and ensured transaction accuracy.

Tasting Room Associate @ The Wine Gallery  April 2024 - Present Led wine tastings for groups of up to 30 guests, offering education on products and regional origins. Facilitated public classes on wine and spirits, enhancing customer engagement and product knowledge. Resolved customer concerns with a solutions-oriented approach.

Investigative Intern @ New Orleans Public Defenders  March 2021 - May 2022 Supported casework through administrative tasks, document review, and file organization. Interviewed clients and witnesses, gathering key insights to support legal teams. Sourced background information via public records and specialized research tools. Logged detailed, compliant documentation to support trial preparation. Developed juror insight reports through social media analysis and public data to inform trial strategy.

## Education

Charleston Southern University  2018 - 2022  Bachelor of Science in Criminal Justice

Portfolio not available.

Services not available.