Elizabete Antonevica # Manager Location IrelandDesired Salary UnspecifiedWork preference Full TimeLinks Status Actively looking Field / Industry Customer Success * SharePreferences:Relocation: NoNotice Period: ImmediateSkill Assessments:This user has not passed any tests yet Languages: English - Latvian - Russian - Report [Overview](#overview) * [Portfolio](#portfolio) ## About Me I am a highly motivated Manager with experience in building and leading dynamic teams. I am skilled in cultivating a company culture of collaboration and empowering staff to contribute innovative ideas that drive company growth. As a detail-oriented and organized leader, I possess excellent written, oral, and interpersonal communication skills. I am dedicated to providing exceptional customer service and skilled in identifying and developing the potential of team members. I am a creative thinker with a passion for advertising and promoting companies. My results-driven approach has led to a proven track record of successful project management and producing quality outcomes through leadership and team motivation. I work closely with clients to determine their requirements and provide excellent service. ## Skills ### [Communication Skills](https://jobicy.com/talent/communication-skills.md)[Project Management](https://jobicy.com/talent/project-management.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Time Management](https://jobicy.com/talent/time-management.md)[Organizational Skills](https://jobicy.com/talent/organizational-skills.md)[Microsoft Office](https://jobicy.com/talent/microsoft-office.md)[Team Leadership](https://jobicy.com/talent/team-leadership.md)[Digital Marketing](https://jobicy.com/talent/digital-marketing.md)[Flexibility](https://jobicy.com/talent/flexibility.md)[Adobe Photoshop](https://jobicy.com/talent/adobe-photoshop.md) ## Experience Assistant Manager @ Carraig Donn 19, 2023 - Present Assist the store manager in overseeing daily operations, ensuring efficient and effective store management. Provide exceptional customer service by promptly addressing inquiries, resolving issues, and fostering positive customer experiences. Support and train employees, fostering a collaborative and productive work environment while ensuring adherence to company policies and procedures. Create and manage daily schedules and assignments, optimizing staffing levels to meet customer demand and operational requirements. Receive and manage inventory, including product deliveries, quality checks, and stock organization to maintain sufficient stock levels. Maintain accurate records and documentation, including daily store reports, inventory records, and administrative tasks. Uphold store cleanliness, safety, and security standards to provide a pleasant and safe shopping environment. Manage cash transactions, including operating the cash register, accurately handling payments, and ensuring cash security. Conduct store opening and closing procedures, ensuring proper security measures, and maintaining cash management protocols. Collaborate with various brands, actively promoting and showcasing their products to enhance customer engagement and drive sales. Ensure the store maintains high standards of quality, visual merchandising, and customer service to meet and exceed customer expectations. Assistant Manager @ Supermac’s October 2021 - February 2023 Successfully served and prepared food for a high volume of customers on a daily basis. Demonstrated excellent time management skills in setting a weekly schedule for employees, taking into account their needs and vacation time. Maintained the store's social media presence by capturing and promoting content through photography and videography. Utilized strong communication skills in training and supporting employees with various backgrounds and needs. Implemented effective inventory management strategies to ensure products were in stock and properly labelled. Addressed customer complaints with professionalism and ensured compliance with sanitary standards for food service. Maintained daily transaction records and trained staff on reconciliation practices for best management practices. Effectively opened and closed the store while following security measures and cash management procedures. Retail Sales Assistant @ Doka Plus September 2020 - October 2021 Provided excellent customer service by counseling clients on product offerings and answering their inquiries. Ordered and maintained stock levels for products sold in-store. Calculated daily profits and managed cash and tills with rigorous security measures. Trained and supervised a team of employees to achieve store sales targets. Food Service and Retail Assistant @ RIMI August 2020 - September 2020 Prepared and cooked a variety of hot and cold food items, including grilled meats and salads, in a supermarket kitchen. Provided excellent customer service by assisting and serving customers in a friendly and professional manner, while communicating effectively in multiple languages. Demonstrated sensitivity and responsiveness to customers with special needs, ensuring a positive shopping experience for all. Assisted with organizing and stocking shelves in the supermarket, ensuring products were properly displayed and easily accessible to customers. Private Nanny @ Private Household October 2019 - August 2020 Gained valuable experience in child care and development, as well as communication and collaboration with parents. Developed and implemented educational and creative activities that promote physical, cognitive, and social development. Call Centre Operator @ Converto-Force June 2018 - October 2019 Utilized excellent sales and upselling techniques to increase order value and product purchases. Managed correspondence with customers through multiple platforms including live chat, email, and phone. Photographer @ Pixel Holiday May 2018 - June 2018 Provided exceptional service to clients at a water park by capturing their special moments. Developed exceptional interpersonal skills by interacting with clients and capturing their special moments. Hostess/Order Picker @ Tokyo City March 2018 - May 2018 Greeted and seated customers promptly. Provided menus and assisted with food and drink orders. Telephone Sales @ Studio Moderna July 2017 - March 2018 Contacted customers to inform them about new products and assist with orders. Sold household appliances and beauty products. ## Education Baltic Education Centre November 2011 - March 2012 Professional Photography 1 Level S. Zholtok Secondary School September 2003 - May 2015 Secondary School Portfolio not available.