Iryna Zuieva

# Customer Service Representative

Location United StatesDesired Salary UnspecifiedWork preference Full Time, Part TimeLinksNot setStatus   Actively looking Field / Industry Admin & Virtual Assistant

* SharePreferences:Relocation: NoNotice Period: ImmediateSkill Assessments:This user has not passed any tests yet

Languages:  English -   Russian -   Ukrainian -

Report
[Overview](#overview)
* [Portfolio](#portfolio)

## About Me

I am willing to take on challenges and risks. Adaptive to new stuff. Responsible for my actions and keep my promises. Learning from mistakes and making my customers happy. Building good relations with coworkers and clients. Hardworking team player who achieves personal and company goals.

## Skills

### [Project Management](https://jobicy.com/talent/project-management.md)[Problem Solving](https://jobicy.com/talent/problem-solving.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Communication](https://jobicy.com/talent/communication.md)[Time Management](https://jobicy.com/talent/time-management.md)[Organizational Skills](https://jobicy.com/talent/organizational-skills.md)[Relationship Building](https://jobicy.com/talent/relationship-building.md)[Data Entry](https://jobicy.com/talent/data-entry.md)[Social Media Management](https://jobicy.com/talent/social-media-management.md)[Teamwork](https://jobicy.com/talent/teamwork.md)[Customer Retention](https://jobicy.com/talent/customer-retention.md)[Conflict Resolution](https://jobicy.com/talent/conflict-resolution.md)[Active Listening](https://jobicy.com/talent/active-listening.md)

## Experience

Interpreter with the Afghan Refugees Support Center @ GDH Government Services LLC  Jun’ 24 - Jun’ 24 Welcoming the visitors of the Afghan Refugees Support Center. Providing translation (Ukrainian - English) service to Ukrainian refugees.

Rescue Admin @ Dallas Pets Alive  10/22 - Present Monitor emails from DPA partner shelters and/or their social media for pets in need.

Crisis Counselor @ Crisis text line  05/23 - Present Providing support by creating a dialogue with texters who are looking for help.

Client Services Specialist @ Partner LLC  Feb’20 - Jun’22 Issuing invoices, organizing delivery process, and conflict situations resolving.

Key Customer Specialist @ Pony Express LLC  Jan ’19 - Dec ’20 Key customer support, order processing, complaint handling, contract formation, and renewal.

Customer Relations Specialist @ Autoparts LLC  Jun ’16 - Dec ’18 Incoming calls acceptance, organizing the process of contracts formation, consulting clients.

Order Management Specialist @ Tomo Center LLC  Sep ’07 - Apr ’14 Planning and organizing the company's wares delivery according to the contract commitments.

Call Center Specialist @ Astelit LLC  Oct ’05 - July ’07 Responded to customer requests for products, services and company information.

Manager I @ International Marriage Agency  Mar ’02 - Aug ’05 Translation of incoming and outgoing correspondence from English language into Russian/Ukrainian.

## Education

No education data available.

Portfolio not available.