Fabiola Del Muro

# Benefits Assistant Account Manager

Location United StatesDesired Salary UnspecifiedWork preference Full TimeLinksNot setStatus   Actively looking Field / Industry Admin & Virtual Assistant

* SharePreferences:Relocation: NoNotice Period: ImmediateSkill Assessments:This user has not passed any tests yet

Languages:  English -   Spanish -

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[Overview](#overview)
* [Portfolio](#portfolio)

## About Me

I am a dedicated Benefits Assistant Account Manager with extensive experience in managing client accounts and responding to inquiries about benefits packages. My role involves ensuring compliance with relevant laws and regulations while managing open enrollment periods. I take pride in preparing informative materials and hosting presentations to educate employees about their benefits options. My background includes working as a Benefits Client Advocate, where I handled complex claims and billing situations, ensuring that all client needs were met efficiently.

Throughout my career, I have worked in various capacities within the benefits administration field, including as a Benefits Enrollment Counselor and Benefits Account Manager. I have a strong focus on educating employees about the importance of health insurance and supplemental coverage, emphasizing how these benefits contribute to their overall financial protection. My experience has equipped me with the skills necessary to process enrollments and manage employee records effectively.

I have also held positions that required me to collaborate closely with clients and their accounting departments to ensure compliance with IRS guidelines and other regulations. My ability to communicate effectively in both English and Spanish has allowed me to assist a diverse range of clients and employees, ensuring that their inquiries are addressed promptly and accurately.

In addition to my hands-on experience, I am proficient in various benefits enrollment software and computer applications, which enhances my ability to perform audits and maintain benefits administration systems. I am committed to continuous learning and staying updated on changes in laws and regulations that affect benefits programs.

I am passionate about helping individuals understand their benefits and making informed decisions regarding their health and financial well-being. My goal is to continue advancing in the benefits administration field and to contribute positively to the organizations I work with.

## Skills

### [Communication Skills](https://jobicy.com/talent/communication-skills.md)[Problem Solving](https://jobicy.com/talent/problem-solving.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Time Management](https://jobicy.com/talent/time-management.md)[Data Analysis](https://jobicy.com/talent/data-analysis.md)[Organizational Skills](https://jobicy.com/talent/organizational-skills.md)[Compliance](https://jobicy.com/talent/compliance.md)[Microsoft Office](https://jobicy.com/talent/microsoft-office.md)[Relationship Building](https://jobicy.com/talent/relationship-building.md)[Technical Support](https://jobicy.com/talent/technical-support.md)[Microsoft Excel](https://jobicy.com/talent/microsoft-excel.md)[Data Entry](https://jobicy.com/talent/data-entry.md)[Client Management](https://jobicy.com/talent/client-management.md)[Conflict Resolution](https://jobicy.com/talent/conflict-resolution.md)[Health Insurance](https://jobicy.com/talent/health-insurance.md)[Benefits Administration](https://jobicy.com/talent/benefits-administration.md)[adobe indesign](https://jobicy.com/talent/adobe-indesign.md)

## Experience

Benefits Assistant Account Manager @ The Liberty Company Insurance  08/2022 - 07/2025 Review and respond to client inquiries about their benefits packages, manage client accounts, ensure compliance with relevant laws and regulations.

Benefits Client Advocate @ One Digital Insurance  11/2021 - 08/2022 Handle all incoming enrollment, claims, billing and eligibility questions. Responsible for resolving escalated issues.

Benefits Enrollment Counselor @ Aon  10/2019 - 11/2021 Educate employees in benefits being offered by company. Explain the need of health insurance and the advantages of supplemental coverage.

Benefits Account Manager @ Brakke - Schafnitz Insurance Brokers  05/2019 - 10/2019 Handled employee/employer benefits inquiries, managed enrollments and determined employee eligibility.

Benefits Administrator @ Precept Group  01/2016 - 05/2019 Ensured that all internal/external inquiries were responded to and resolved within established guidelines.

Benefits Call Center Representative @ Precept Group  07/2014 - 12/2015 Responded to telephone and email inquiries in an inbound call center, providing members assistance with healthcare and enrollment process.

Benefits Enrollment Counselor @ Univers Workplace Solutions  09/2012 - 07/2014 Educated employees in benefits being offered by company and processed enrollments based on employee elections.

## Education

No education data available.

Portfolio not available.