Jean Wadner Noel

# Customer Service Representative

Location United StatesDesired Salary UnspecifiedWork preference Full TimeLinksNot setStatus   Actively looking Field / Industry Customer Success

* SharePreferences:Relocation: NoNotice Period: ImmediateSkill Assessments:This user has not passed any tests yet

Languages:  English -   French -

Report
[Overview](#overview)
* [Portfolio](#portfolio)

## About Me

I am an experienced bilingual customer service professional seeking a Customer Service Representative position at a growing company. I have a strong background in providing excellent customer service and ensuring a positive experience for all clients. My experience includes working with various companies where I consistently delivered high-quality service and maintained a high customer satisfaction rate. I am skilled in managing customer inquiries through multiple channels and resolving issues promptly and professionally. I pride myself on my ability to communicate effectively and provide technical assistance when needed. I am eager to bring my skills to a new role and contribute to a team that values customer satisfaction.

## Skills

### [Problem Solving](https://jobicy.com/talent/problem-solving.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Microsoft Office](https://jobicy.com/talent/microsoft-office.md)[Technical Support](https://jobicy.com/talent/technical-support.md)[Customer Support](https://jobicy.com/talent/customer-support.md)

## Experience

Driver @ Uber  17 2021 - Present Consistently delivered excellent customer service, ensuring a positive and comfortable passenger experience. Achieved and maintained a high average customer rating of [4.85/5.0 stars], demonstrating exceptional service. Communicated effectively with passengers, answering questions and addressing concerns professionally.

Customer Service Representative @ Figgers Communication Corporation  October 2012 - December 2012 Managed customer inquiries through phone, email, and chat, averaging 1000 interactions weekly. Answered customer calls and responded to emails promptly. Processed orders, returns, and exchanges accurately and efficiently. Provided product information and technical assistance to customers.

Server @ First Watch  October 2008 - December 2008 Delivered exceptional customer service, consistently receiving positive feedback and maintaining a high level of customer satisfaction. Successfully resolved customer concerns promptly and professionally, maintaining a high customer satisfaction rate. Engaged with guests to ensure a pleasant and satisfying dining experience. Provided knowledgeable recommendations on menu items.

Custodian & Greeter @ Disney World  October 2005 - November 20124 Maintained cleanliness and orderliness of assigned areas, including restrooms and common spaces. Performed daily cleaning tasks such as sweeping and mopping floors. Cleaned and sanitized restroom facilities, restocking supplies regularly. Emptied trash and recycling receptacles, ensuring proper waste disposal according to regulations. Cleaned windows and mirrors using appropriate cleaning solutions and equipment.

## Education

Valencia Community College  10 2009 - 10 2011  Major in Computer Engineering

Saint Lillie V. High School  Graduated 2006  High School Diploma

Portfolio not available.