Jessica Metayer

# Medical Administrative Assistant

Location United StatesDesired Salary UnspecifiedWork preference Full TimeLinksNot setStatus   Actively looking Field / Industry Admin & Virtual Assistant

* SharePreferences:Relocation: NoNotice Period: ImmediateSkill Assessments:This user has not passed any tests yet

No languages specified.

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[Overview](#overview)
* [Portfolio](#portfolio)

## About Me

I am a dedicated and adaptable professional seeking a full-time position in Customer Support, where I can bring my strong communication skills and commitment to excellent service. With a background that includes hybrid roles across various industries, I have developed the ability to manage multiple responsibilities efficiently—whether working remotely or in person.

In addition to my hands-on customer service experience, I have also studied medical terminology, which allows me to confidently support clients in healthcare-related fields or roles requiring clear and accurate communication on sensitive topics.

I pride myself on being a dependable team player with a passion for helping others. My goal is to bring value to any organization by providing outstanding customer experiences, solving problems with empathy and efficiency, and continuously learning to improve the support I offer.

## Skills

### [Customer Service](https://jobicy.com/talent/customer-service.md)[Communication](https://jobicy.com/talent/communication.md)[Time Management](https://jobicy.com/talent/time-management.md)[Leadership](https://jobicy.com/talent/leadership.md)

## Experience

Front Desk Manager @ Pyramid Global Hospitality  4/2022 - 08/2023 Demonstrated ability to deliver excellent customer service, address inquiries and concerns, and ensure guest satisfaction. Proven leadership skills to effectively manage front desk staff, delegate tasks, and motivate team members to achieve performance goals. Ability to identify issues, resolve conflicts, and make decisions quickly and effectively to ensure smooth front desk operations.

Night auditor/Accountant @ Hyatt Centric Los Olas  05/2021 - 1/2021 Reviewed daily transactions, including room charges, payments, and adjustments, and prepared financial reports such as daily revenue summaries and occupancy forecasts. Managed front desk operations during overnight shifts, including check-ins/check-outs, guest inquiries, and security procedures, providing excellent customer service.

Security Dispatcher @ West Fort Lauderdale  06/2019 - 05/2021 Monitored security cameras, alarm systems, and radio communications to identify and report security breaches, suspicious activities, and safety hazards. Communicated effectively with security officers, supervisors, and other stakeholders via two-way radios, telephone, and computer-aided dispatch (CAD) systems.

## Education

Penn Foster  April 2024  Medical Administrative Assistant

Colorado Qmap Training Online  April 2022  Colorado QMAP

Lindsey Hopkins Technical College  January 2018  GED

Portfolio not available.