Barry L. Blackson

# Customer Tech Support Representative

Location United StatesDesired Salary UnspecifiedWork preference Full TimeLinksNot setStatus   Actively looking Field / Industry Finance & Accounting

* SharePreferences:Relocation: NoNotice Period: ImmediateSkill Assessments:This user has not passed any tests yet

Languages:  English -

Report
[Overview](#overview)
* [Portfolio](#portfolio)

## About Me

I am seeking employment within a stable and reputable company where I can utilize my educational background and customer service skills to the best of my ability. I have a strong foundation in computer networking and have gained valuable experience in various customer service roles. My goal is to provide exceptional service while continuously improving my skills and knowledge in the field. I thrive in high-pressure environments and am committed to maintaining customer satisfaction. I believe that my diverse experience in bartending, product support, and financial services has equipped me with the necessary skills to excel in any customer-facing role. I am eager to contribute to a team that values dedication and hard work.

## Skills

### [Problem Solving](https://jobicy.com/talent/problem-solving.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Communication](https://jobicy.com/talent/communication.md)[Time Management](https://jobicy.com/talent/time-management.md)[Sales](https://jobicy.com/talent/sales.md)[Troubleshooting](https://jobicy.com/talent/troubleshooting.md)[Team Leadership](https://jobicy.com/talent/team-leadership.md)[Technical Support](https://jobicy.com/talent/technical-support.md)[Data Entry](https://jobicy.com/talent/data-entry.md)[Public Speaking](https://jobicy.com/talent/public-speaking.md)

## Experience

Secondary Bartender/Barback @ Bowlero  01/2021 - 04/2021 Mixing and serving drink orders, knowledge of alcohol and alcohol pairing, processing payments, managing inventory and cleaning bar supplies.

Driver (Self Employed) @ Spark  02/2020 - Current Earned a 5-star driver rating by providing exceptional customer service, multitasked in a high-pressure environment, managed fares and navigation.

Product Support Representative @ uTax (Aerotek)  12/2019 - 02/2020 Provided technical support to clients, gained access to client computers to troubleshoot problems, managed client accounts.

Dispatcher @ Infosys (Bravens Inc.)  07/2018 - 08/2019 Handled 200-300 inbound and outbound calls daily, informed borrowers about refinancing eligibility.

Product Support Representative @ Wolters Kluwer (Aerotek)  10/2017 - 04/2018 Provided technical support, managed client accounts, took web cases and tickets.

Financial Services Advisor/Life Insurance Agent (Division Leader) @ Primerica  06/2016 - 10/2017 Provided service to clients' insurance needs, approached potential clients through various means.

Financial Services Representative @ Quest Group/LGE Community Credit Union  12/2016 - 03/2017 Assisted customers with product and service questions, opened customer accounts.

Patient Services Representative @ Benevis/Kool Smiles  05/2015 - 06/2016 Handled inbound and outbound calls, scheduled appointments, provided patient-focused service.

Team Leader @ Wipro/Geek Squad  08/2014 - 03/2015 Motivated team of call center operators, ensured adherence to scripts.

## Education

Branford Hall College  Feb. 2010  Major in Computer Networking

Portfolio not available.